Citizens Advice Bureaux & Phoenix Software

Phoenix Software is the UK's largest supplier of software and services to voluntary organisations and has been an NCVO Recommended Supplier since 1995. We offer Citizens Advice Bureaux (CAB) significant discounts through specially negotiated software licensing agreements and related services.

With our specialist knowledge and experience in the voluntary sector marketplace, we are perfectly positioned to help you make the right IT decisions for your organisation, throughout the software purchasing lifecycle. Named 'Software Reseller of the Year' for 2007 and 2008, we pride ourselves in making it as simple as possible for organisations of all sizes to buy software and IT services from us.

SOFTWARE LICENSING

Software licensing is an administrative minefield. That's why at Phoenix we have a long established team of licensing specialists with in-depth knowledge of all the licensing agreements available to the voluntary sector.

Our dedicated Licensing Specialists and the team around them are constantly updating their skills and knowledge to ensure you buy the most suitable type of licence for your organisation - helping you make sense of software.

SOFTWARE ASSET MANAGEMENT

Effective Software Asset Management is an essential business process - without it organisations not only leave themselves open to prosecution but also risk pouring vital resources down the drain.

Although we are members of the FAST Asset Management Group, a specialist collection of software asset management practitioners, our aim is not to act as a regulator for software authors. Rather, we are committed to helping you manage your software effectively. To this end, we have designed a five-step process, offering a confidential, fixed price per seat solution.

Once you have achieved compliance, you want to ensure it remains that way. To help you meet the ongoing daily challenges of software administration, we have developed two unique support programmes:

• The Phoenix SAM Managed Service - helps you introduce an eff ective SAM process, using our business management tool, Licence Dashboard™. Via remote access, our Licensing Specialists can work in partnership with your organisation, helping you administer the software/licence records held on Licence Dashboard on a daily basis
  
• The Phoenix SAM Support Service - designed to support Managers and Licence Administrators responsible for maintaining software licensing records and compliance.

Our approach to Software Asset Management is a proven one and with a well-respected methodology, we have enabled more than 600 organisations to achieve what they thought was impossible. We have helped make the dream of effective Software Asset Management a reality, saving them thousands of pounds along the way.

IT SERVICES

We offer a comprehensive portfolio of IT services and are one of the UK's most highly accredited partners for virtualisation, storage, archiving and ITAM solutions. Indeed, our vendor status and strategic relationships are second to none with Microsoft, NetApp, Symantec, Citrix and many more.

Our consultants have extensive experience having delivered a number of projects to voluntary organisations, across all our solution areas. Our approach is to work in total partnership with you, providing skills-transfer and knowledge-share along the way.

FIND OUT MORE

CAB's Microsoft Select Agreement is now being renewed in association with Phoenix Software - please contact your Phoenix/CAB Dedicated Account Manager, Greg Dean, for all your software licensing related issues:

t: 0845 265 1244 - e: CAB@phoenixs.co.uk

Alternatively, contact your local ITMC or ICTA.