McAfee Licensing

How to license McAfee products

Scheme overview

The McAfee Protect Plus Licensing Programme is a volume purchase programme that provides customers with volume based pricing, and McAfee Gold Technical Support.

McAfee offer different licensing scheme rules for different product sets. For the vast majority of products, the Protect Plus Licensing Scheme is used and this guide is intended to walk you through the rules for the main scheme. Please however, be aware that exceptions do exist. These are some examples:

• Hardware
• Server Products
• Subscription products - see our section below for more details on these products

If you are ever in doubt as to the specific scheme that a product falls into, please contact your Phoenix Account Manager. McAfee do not sell specific versions of their software. This is because most software is sold as part of a Product 'Suite' licence that contains multiple solutions. There is no need to look for, as an example, Version 5 of this, or Version 9.6 of that, simply choose the product and purchase the licence, e.g. Total Protection for Endpoint - Advanced.

How to Order New Licences (new order)

Order at least 11 nodes of any product to qualify for a new order (note that for managed/hosted/ subscription services the minimum is 2 or 5, and for hardware or server products the minimum is usually 1). If you are ever in doubt as to the minimum order quantity, please contact your Phoenix Account Manager on 0845 265 1265.

The more nodes ordered, the better the price. For the bandings, see the chart below:

Band	A	B	C	D	E	F	G	H	I	J
Nodes	11-25	26-50	51-100	101-250	251-500	501-1,000	1,001-2,000	2,001-5,000	5,001 - 10,000	10,000+
Target Customers	From small businesses to large world wide corporations
Minimum Initial Purchase	11 Licences
Minimum Re-Order	5 Licences
Contract	No signed contract
Term	Life - perpetual license - however, support and maintenance renewal
Your Document	Electronic PDF Certificate

Order a Gold Support Renewal for an Existing licence (renewal)

You can purchase as many support renewals as the quantity of licences you already have. It is possible to consolidate multiple licences bought for the same product over time. If the support expire dates fall within 14 days, then a single renewal can be made for the total licenced quantity you hold. This is referred to as a Support Consolidation.

You can also renew existing support agreements that expire more than 14 days apart by doing a Co-Termination. Please speak to your Phoenix Account Manager for advice on how to proceed in any instances like these.

Order New licences (re-order)

We refer to this process as a re-order. If you already have a grant number for some licences or support renewals in the ProtectPLUS Programme, lets say 100 Active Virus Defence Licences that were purchased at price band C, you have an entitlement to order additional licences at the same price (band C in this example). You can purchase as few as 5 new licences to take advantage of this facility. This applies to any product or renewal in the licensing scheme.

This allows McAfee to provide consistent and competitive band level pricing for Anti-Virus Solutions based on their largest historic purchase.
There are some rules around this:

• You are responsible for referencing the most appropriate grant number/licence. If you fail to reference your largest node grant number, no corrections can be made after the order is processed.
  
• Only the end user location specified on the licence grant letter is entitled to use their grant number as a re-order reference.
• Grant numbers can be utilised for re-orders for two years from the referenced grant start date. Please note that as Licences and Support Renewal grant numbers apply, then the right would never lapse; if you continue to renew support on your licences.

Important Notes on other Licence Types

Upgrades

McAfee recently simplified the rules around their 'Crossgrade' skus. These skus enable you to convert from one McAfee suite of products to another (e.g. from Active Virus Defence to total Protection Suite). You can now convert any Anti-Virus Suite licence to the new product you want, by using an 'upgrade' sku. The upgrade skus all have one year of Gold Support for the new Suite included.

Upgrade Licences are also part of the ProtectPLUS programme. You can use the 're-order' rules to gain the benefit of the best possible pricing entitlement when doing an upgrade.

Competitive Upgrades

These skus enable you to gain a significant discount on new McAfee licences when you are currently using a competitor's comparable Anti-Virus product.

There are some rules around the usage of these skus:

• The Competitive Upgrade Licence sku is used solely to replace McAfee competitors' products. You must be able to prove you hold an active supported licence for a competitor's solution
• Competitive Upgrade Licence skus are offered as perpetual licences combined with one year of McAfee Gold Technical Support
• Standard McAfee gold Technical Support applies for support renewals
• The initial licence price is dramatically reduced to compensate you for your investment made into competitive licences

2 and 3 year renewals

McAfee offer a built in discount if you choose to renew your maintenance for a period of more than one year on selected products. These 2 and 3 year Support Renewal skus are available on many products, but not all of them. There are also some rules around the use of these skus:

• The 2 and 3 year Protect Plus Gold Support skus are not allowed to be co-termed
• A maximum of one sold per customer at their renewal time is allowed
• The 2 or 3 year Protect Plus Gold Support skus can be sold with a new licence, giving you a total of 3 or 4 years of support purchased up front

Subscription licences

Some products are sold as subscription licences instead of perpetual licences. This means that instead of owning a right to use the product forever, you have to subscribe to the service on an annual or bi-annual basis (depending upon whether you choose a 1 or 2 year subscription). At the time of renewal, you can either re-subscribe to the service by purchasing the product again, or walk away and use a different product.

Examples of products that are sold under this scheme are:

• Total Protection Service
• Total Protection Service - Advanced
• VirusScan - Student use
• Anti-Spyware - Student use
• Web Filtering Module (per hardware unit)

Some products are sold as subscription licences instead of perpetual licences. This means that instead of owning a right to use the product forever, you have to subscribe to the service on an annual or bi-annual basis (depending upon whether you choose a 1 or 2 year subscription). At the time of renewal, you can either re-subscribe to the service by purchasing the product again, or walk away and use a different product. To process the renewal, the existing Grant Number is required on the order - this can be found on the Certificate which is issued with the original order or each renewal. If the existing Grant Number is not shown, McAfee will not be able to recognise that you already have an existing subscription in place, possibly resulting in starting a new subscription service.