Bishop Auckland College
Based North of Darlington in County Durham, Bishop Auckland College is a further education college with over 5,000 full and part time students.
The college initially approached Phoenix Software to tender for the renewal of its Microsoft campus licences. However, once Phoenix demonstrated how the college could take advantage of a new Microsoft licensing scheme to give every student a copy of Microsoft Office without having to spend any more on its software licensing, the scope of the project soon expanded to include a server migration and Office 365 deployment.
With its Microsoft licence agreements due to expire, Bishop Auckland College issued a formal tender to three local companies to bid for the renewal contract. Phoenix Software differentiated itself by recommending that the college leverage Microsoft’s new Student Advantage programme, which had launched just nine days prior to Phoenix Software’s proposal.
During further consultation with the college, Phoenix Software also determined that the college’s three ageing email servers (which were running Microsoft Exchange 2003) were not only causing considerable disruption to the college, but would also prevent it from taking full advantage of the comprehensive feature sets available in the new Microsoft software that the college was looking to purchase.
As per its initial response to the tender, Phoenix recommended that the college make full use of the Student Advantage licensing scheme when renewing its core Microsoft licences. This would allow the college to provide every student with a subscription to Office 365 at no extra cost.
Phoenix Software also recommended upgrading the college’s three onsite email servers so as to take full advantage of the Office cloud and the new features available with its new Microsoft licensing agreements. Phoenix proposed a hybrid cloud/on-premise solution whereby the student email server would be decommissioned entirely and all email accounts migrated to the Office 365 cloud (since cloud email is a feature included within the Office 365 licence), while the two remaining onsite servers would be upgraded to Microsoft Exchange 2010 so that the college could take full advantage of the features available with the latest versions of Office. It was determined that upgrading all three servers could be completed within the college’s existing licensing agreements, so no additional licence purchase was necessary.
Wayne Longton-Worley, IT Services Manager at Bishop Auckland College commented, “We chose Phoenix because of their highly consultative approach at every stage of the tender process. They asked us more questions than anyone else in order to find the best solutions for us. What’s more, of all the companies we spoke to, they were the only ones to suggest the Student Advantage programme and server improvements, which proved to deliver so much more additional value.”
The college wished to deploy the upgrades during the Christmas holidays to allow for testing and decommissioning of the old systems. By conducting both projects in parallel over the Christmas holidays, the college would also save itself considerable disruption. Phoenix delivered the project on time. “Phoenix were realistic but ambitious with their timescales. But they delivered as promised. They said it would take 10 days and it took 10 days,” said Longton-Worley.