Citizens Advice & Phoenix Software

Citizens Advice ICT services are partnering with Phoenix Software to manage software licensing for Citizens Advice

Phoenix Software is the UK’s largest supplier of software and services to voluntary organisations and has been an NCVO Trusted Supplier since 1995. We offer Citizens Advice (CA) significant discounts through specially-negotiated software licensing agreements and related services.

With our specialist knowledge and experience in the voluntary sector marketplace, we are perfectly positioned to help you make the right IT decisions for your organisation, throughout the software purchasing lifecycle. We pride ourselves in making it as simple as possible for organisations of all sizes to buy software and IT services from us.

Software Licensing

Software licensing is an administrative minefield. That’s why at Phoenix we have a long-established team of Licensing Specialists with in-depth knowledge of all the licensing agreements available to the voluntary sector. They are constantly updating their skills and knowledge to ensure you buy the most suitable type of licence for your organisation – helping you make sense of software.

Software Asset Management

At Phoenix Software, we’re passionate about Software Asset Management (SAM) because, if executed well, it not only enables you to maximise your IT budget, but also to establish the software and hardware platform required to operate at your strongest – creating an IT-enabled business.

How do we help organisations achieve that? By combining our extensive software licensing knowledge with industry-leading Software Asset Management technology and delivering a range of professional managed services. We do this to make it easy both to maximise the value of your software and minimise the risks associated with over-spend and non-compliance. That’s why there’s no ‘one size fits all’ solution from us – we tailor our SAM services to meet your precise needs.  So, with simplicity and flexibility in mind, we’ve created the Phoenix Software Focus Service – our licence-management-as-a-service solution – which enables you to take control of your software licensing.

IT Services & Solutions

Despite our name, there is so much more to Phoenix than just ‘software’.  For 25 years, we have been advising, supplying and supporting organisations like yours with all their hardware, software, IT services and software asset management needs.

With some of the industry’s highest accreditations and experience for value-added services in solution areas such as cloud, virtualisation (Citrix, Microsoft and VMware), storage (Dell, Fusion-io, HP, NetApp, NexGen and Nimble Storage) and data loss prevention (Sophos, Swivel, Symantec and Trend Micro), we have a world-class portfolio to offer. Our highly-trained Software Advisors and Consultancy and Support Services combine the best practice of leading industry methodologies with knowledge, skill and resource to bring your organisation the best in cost-effective ICT operations.


For further information on the products and services available to your organisation, please contact your Phoenix Software/Citizens Advice dedicated Account Manager, Greg Dean, on 01904 562200 or email

Alternatively, fill in the form below and a member of the team will get back to you.