Phoenix Software have worked with customers in this sector for nearly 30 years and now have many strategic relationships with a large proportion of Housing Associations across the country.
This level of exposure to the sector has provided us with an unrivalled level of knowledge around the challenges that our housing customers face and the business aims that many are working towards. Over the last two years for example, we have seen numerous Housing Associations go through mergers and acquisitions which has left IT departments with the task of consolidating and optimising services. As part of this process, we have also seen reductions in those customer’s budgets putting more pressure on IT departments to deliver more with less.
We have invested significantly in the development of frameworks and partnerships with key vendors in our industry to help housing customers reduce expenditure where possible. We have also expanded our in-house levels of expertise, as well as our partner network, to be able to support our Housing Association customers with their digital transformation strategies and move towards a more streamlined, agile and mobile workforce.
By working with our customers from the point of strategy creation, we are able to advise and assist in adopting a cloud-first strategy based on services such as Office 365 and Azure; as well as leveraging additional security features and capabilities from complimentary solutions such as Enterprise Mobility and Security, Power BI, Dynamics 365 and Flow.
“Phoenix have been a long standing and trusted partner of the National Housing Federation and its housing association members for over 20 years. Their strategic insight, advice and support are an integral part of the Microsoft services provided to our members. They are very proactive in their engagement to ensure that offers, pricing and opportunities are not just understood but are personally optimised. We and our member community rely 100% on their support. We look forward to many more years of collaboration.”
Carolyn Brown, CTO, National Housing Federation
“Fundamentally, we now have complete control over our software spend without having to lift a finger, which leaves us free to add value to other areas of the business.”
Roy Evans, ICT Technical Services Manager, Orbit Group
“The entire process was a seamless experience from start to finish. From the very first phone call five months before our EA was due for renewal through to the consultation period and eventual licensing transition, Phoenix demonstrated proactivity and professionalism throughout.”
Daniel Adams, Infrastructure Manager, Sentinel Housing Association
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