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Help and Support

To access support that is provided with your product please review the information below:

Please register on the SophServ website, by clicking on the following link.

Please ensure that initial access requests to SophServ state the following as your school name: SWGFL / School Name

Login using your previously registered MySophos Email address and password or create a new MySophos account. You will then be prompted to verify your Email address and company details and a request for access Email will be forwarded to Sophos for action.

After you have set up in SophServ you will be able to access the portal at the link above using your MySophos username and password.

There is a very comprehensive FAQ on the SophServ site should you have any further queries.

For online knowledgebase and support community please visit