September 11th, 2020

Microsoft Teams Webinar Series

Over the past six months we have seen a change in almost every aspect of our everyday lives, including the way that we work and communicate when we are at work. The most popular communication tool at the moment is Microsoft Teams which has been rapidly adopted and rolled out by many organisations.

Now that we are getting used to the ‘new normal’ it is time to look at the tools that you have implemented and make sure that you are exploiting all of the features and tools that you have access to. In this webinar series, running from the 8 October – 17 December 2020, we have teamed up with our strategic partner Purify to bring you six sessions all designed to explore different areas of Microsoft Teams. We will cover:

Ben Murden

Ben has over two decades in the IT industry, delivering both online and offline campaigns across all platforms to meet business goals and objectives. Joining Phoenix in 1999 as a graphic designer, Ben has evolved over the years into a fully-rounded marketing professional, before being promoted to Phoenix Marketing Manager early in 2018, reporting directly to the MD. With his background in creative design, Ben takes projects from inception to execution and can identify the correct strategy based on the subject, audience, and goals – while increasing the brand profile and revenue. His passion for digital marketing is evident in everything he does, and both vendors and strategic partners often comment on his incredibly positive attitude to ‘make things happen’.

See all posts by Ben Murden

Feel Connected and Manage Mental Wellbeing

Available on-demand now

Our world is becoming increasingly connected and the lines between our work and personal lives are blurring more and more by the day. The technology and solutions that introduced the benefits of always on and always connected, has impacted our ability focus and disconnect, reducing our productivity and disrupting our family time. So, what can we do to take back control and ensure our mental wellbeing and personal lives are not impacted?

In this session we will look at some tips on how technology can still allow you to take back control and manage a healthier mental wellbeing at work – and home.

Deep Dive – Give Teams a Voice

Available on-demand now

Improving communication and collaboration between employees and with external parties is a top priority for many Public Sector organisations. Increased competition, reduced timeframes and distributed business models mean that everyone needs to be more efficient and effective if the organisation is to succeed. Telephony capabilities have never quite been able to integrate fully into other collaboration solutions, with the challenge that they often lack the flexibility to change and expand as the organisations needs evolve.

In this session we will look at the options within Microsoft Teams to add Calling Plans and look at cloud calling, collaborative calling experiences, customer support experiences and how to administer all of this in Microsoft 365.

Post COVID-19 Clean Up

Available on-demand now

Many of us are living in Teams right now (who hasn’t said “Can you hear me” or “Can you see my screen”?) and while it is a truly amazing platform, many instances of it have been set up quickly and may now need refining and cleaning up a little as we settle into a more long-term period of remote and hybrid working environments.

In this session we will look at what you can do to optimise and streamline your Teams environment and give some best practice advice on things to consider when setting it up.

Deep Dive – Meetings and Devices

Available on-demand now

Microsoft Teams is enabling many of us to work faster, work anywhere and work confidently, but how do we take this further with the devices we are using to hold our meetings?

In this session we will look at a range of devices to suit all – whether you are working remotely, in the office or on the frontline.

Deep Dive – Apps and Services

Available on-demand now

We all work across multiple locations, workspaces, data sources and applications, but what if you could bring some of those together into a single location to help boost productivity and save countless hours jumping between systems and apps?

In this session we will look at how you can connect hundreds of apps and services you already use and love, including Office apps. Use tabs, connectors, bots and more to integrate them directly into your Teams experience.

Plan for Governance

Available on-demand now

You’re using Microsoft Teams, right? But, do you have all of the security, compliance and governance settings in place that are required by both your organisation and UK laws to ensure that people are using the system correctly and keeping all your data secure?

In this session we will look at what you need to consider when setting governance up for Teams or what you can do to ensure your current environment is inline with relevant legislation.

Let’s Talk Teams

Microsoft Teams is one of the most powerful collaboration tools available on the market at the moment. Phoenix in partnership with Purify can help you with all of your Teams requirements whether that is getting you set up or something more technical.

If you want to discuss your individual requirements for Microsoft Teams and how we can help you get the most out of your investment please get in touch today on 01904 562200, email [email protected] or fill in the form:

About Phoenix

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures data, AI, security, and collaboration tools. By understanding the individual goals of its customers, Phoenix delivers remarkable, outcome-focused IT solutions and services that allow UK organisations to make a difference to the lives of their employees, service users, and communities.

Phoenix is a signatory on the Race at Work Charter, and a Disability Confident and Living Wage employer. The company is also actively involved in encouraging more women into the IT industry.

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