Powering the public sector with a ‘better together’ approach to technology

With such a dispersed and remote workforce at present (and for the foreseeable future) there is understandably a large focus on the ability to provide remote working solutions across the public sector. 

The way that we work has changed forever as we see more than 74% of organisations planning to permanently shift to a more remote way of working1, with 83% of employees stating that they would like to continue to work from home at least occasionally2.

However, as you look at systems and solutions that can make this happen, it’s important to make the right investments that benefit your employees and improves productivity whether they are sat at a desk in the office, at their home or out visiting patients, students, citizens or partners.

Hardware that works seamlessly, can be remotely managed and enhances productivity and collaboration is crucial for the success of your organisation.

Does a device really matter?

Have a think about the device you are using right now and ask yourself  questions like …

How old is it?

Old devices can run slower and take longer to do simple tasks as well as not being able to run certain modern applications and have security issues.

Does it hold you up in your daily tasks?

A device that runs slow, or takes a while to think about things, can cause frustrations and lead to you not been as productive as you wish.

Is it lightweight and portable for when you move about?

Being able to quickly and easily move around with your device is key as we are all so active in our roles right now. One minute we’re at our makeshift home office, the next in the actual office, then visiting a citizen or doing a Teams call with a patient or tenant . We need to be able to use a device that isn’t big or heavy and can be packed up and then booted up again easily.

How secure do you feel it is?

What security does your device have and can you quickly login with things such as face recognition which speeds the whole process up?

Do you feel proud of the device or does it just let you do your work?

Research shows that when an employee has a great device it makes them feel valued, they take more care of the device and are more likely to stay with the organisation – helping with staff retention levels. In fact, 80% of people recently surveyed by Microsoft agreed that a Surface device helps to position their organisation as a top employer3.

Those are just a few areas to think about, but there are so many other features to consider when looking at new devices, such as:

  • Lightweight and portable
  • Consistently connected for report uploads and communication
  • Durable for use when on customer or building sites
  • Pen capable for customer and supervisor sign offs
  • Quick device setup with site inspection software and productivity apps
  • Can be managed by IT remotely
  • Easy to provision and deprovision
  • Predictable and easily scalable payments

 

  1. Gartner, COVID-19 Bulletin: Executive Pulse, 03 April 2020#
  2. IBM Study: COVID-19 trilemma tradeoffs: Public health, economic security and data privacy
  3. Source: Microsoft: Maximizing Your ROI from Microsoft 365 Enterprise with Microsoft Surface, 2020 

Book a Surface Modern Workshop

With such a large focus on the ability to provide remote working solutions for your organisation, it’s important to make the right investments that benefit your employees and improve productivity. Hardware that works seamlessly, can be remotely managed and enhances productivity and collaboration is crucial for the success of your organisation.

That’s why we’re partnering with Microsoft to host 1:1 Surface workshops so you can learn how Surface and Microsoft 365 can provide an integrated hardware and software experience, while addressing the many challenges organisations are currently facing.

During the workshop, you’ll be briefed on the Surface device family, new approaches to modern management with Windows Autopilot and how Phoenix can bring it all together for you. 

Workshop agenda: 

  • Surface and the Modern Workplace 
  • Surface Portfolio Updates 
  • Remote Work with Microsoft Teams 
  • Modern Management in Microsoft 365 
  • Zero-Touch Deployment with Windows Autopilot 
  • Surface Device-as-a-Service 
  • Live Q&A 

The goal of this online event is to show you how Surface and Microsoft 365 address common technology challenges, and how we at Phoenix can partner with you to make this as seamless as possible. 

Book your 1:1 Surface Workshop