A partnership: Kemp and Phoenix

A consistent leader in innovation since 2000, Kemp offers the best technical support on the market to ensure that applications are always-on and network issues are resolved before problems arise.

Phoenix has been in partnership with Kemp for almost a decade and holds its highest partner accreditation as a Kemp Centre. Over the past six years we have consecutively won Kemp’s ‘Partner of the Year’ award and we are consistently working with the organisation to ensure that together we are offering world-class solutions and technical support to the public sector.

Kemp’s mission is simple: to provide invisible technology with a visible impact, making it easy for its customers to power always-on application experiences. With efficient solutions for load balancing, network detection and response, and monitoring network performance, that are easy to buy, deploy, and manage – all tailored to your organisation’s needs – Kemp is one of the most innovative technologies available on today’s market. And, it’s because of this, that not only do we recommend the platform to our customers, we also use it internally to load balance various applications.

Paul Chesworth, IT Services Manager at Phoenix comments, “As a result of the Covid-19 pandemic, we’ve understandably seen a massive increase in people wanting to work from home. Kemp has been a fundamental part of our remote access solutions, including always-on VPN.”

Phoenix are a top partner of ours, and the reason for this is because of their technical capabilities. They outstrip the majority of the market.
Sam Lambert, Senior Partner ManagerKemp

Working together with Kemp, we’re able to provide fit for purpose, end-to-end solutions directly to our customers as part of our solid public sector proposition. Our specialist overlay teams allow our customers to benefit from getting everything they need in one place, which means that the value and cost saving to the organisations we work with is unmatched.

Poppy Angell, Phoenix Data Protection Specialist explains, “We do everything we can to ensure that our solutions are fit for your purpose and consumption. And, on top of that, you get world class support. So, whether that’s through your Phoenix account manager, as part of a wider Phoenix solution, or the Kemp technical support, you know you’re going to be looked after, no matter what happens.”

But, it’s not just our joint dedication to deliver the best, most cost-effective solutions to customers that makes our collaboration beneficial to the sector. In addition to the services and support we offer, our partnership with Kemp extends further into our corporate social responsibility efforts, as we work together to tackle critical social and environmental issues. Edward Martin, Regional Director at Kemp comments, “Kemp and Phoenix have a cultural match around our diversity and corporate responsibility, and work together to help raise funds for particular charitable organisations, but also promote this work into our public sector organisations.”

If you’d like to explore Kemp’s services in more detail, please contact Phoenix on 01904 562200 or email [email protected].