How we’re investing in our planet

We are fully committed to driving sustainability within our business and wider communities. We recognise that both big and small changes need to continue to happen to make our operations more environmentally friendly, and that the success of these contribute to a wider objective: protecting our planet. Read more about our how we’ve committed to reaching these through our green initiatives.

As a rapidly growing organisation, it’s essential for us to consider our increasing environmental footprint and how we will offset carbon emissions, contribute to environmental missions, and make small changes for a bigger impact.

How we’re making a difference 

Scope emissions: how we report on our environmental impact 

Greenhouse gas emissions (GHGs) are classified as being either Scope 1, 2, or 3, helping organisations to measure, manage, and reduce emissions effectively.

We aim to reduce emissions for Scope 1 (direct emissions that occur from sources controlled by the organisation), Scope 2 (indirect emissions), and Scope 3 (paper, water, waste) by 50% for FY26.

To use energy more efficiently, we have replaced our boilers, installed environmental lighting solutions, and now purchase renewable green energy. This means we have achieved our Scope 2 goal two years ahead of time and are on track to meet our reduction goals, making a significant positive impact on our environmental footprint as an organisation.

We are committed to understanding all Scope 3 emissions with a goal to reduce these by 50% by 2030 as we work towards meeting our Net Zero goals. For example, our hybrid working policy has reduced employee commute emissions by 60%, and for business travel, we prioritise and encourage the use of public transport through a centralised booking system. For all customer and partner travel, we carbon credit our events as part of our investment in climate change projects.

Our investment in carbon removal initiatives 

We continue to work with Ecologi to support and invest in Gold Standard Certified carbon credits against our business activity emissions to support impactful climate solutions.

Ecologi works with organisations across the globe to drive sustainability effective environmental projects. Through the programme we have:

  • Generated clean energy from hydropower in India removing 117.6 tCO2e
  • Prevented the emission of 64.4tCO2e through a wind power project in Thailand
  • Reduced deforestation and degradation in the Tambopata-Bahuaja Biodiversity Reserve in Peru, avoiding 27.6tCo2e
  • Produce 372,000MWh of electricity annually from wind power generation in Vietnam*

We also use OnHand, a volunteering app that encourages our employees to complete volunteering missions, which are then matched with a tree planting initiative in the Southern Hemisphere. We have planted over 690 trees to date through this programme**.

Our continued contributions on this app not only allow us to do good in communities around the UK, but also contribute to the protection of our planet.

Find out more about the impact of our volunteering and charity work

“Due to the nature of our business, our impact on the environment is inherently minimal. Despite this, we continue to take climate change seriously. We are on track with our Net Zero targets, which alongside our business growth, is an amazing achievement. Alongside the social and economic actions we undertake in communities, sustainability is at the forefront of our mind.”

Jennifer Clewley, Customer Success Sustainability Lead at Phoenix

Office-based initiatives

At our offices, we’ve introduced several processes to ensure our physical presence is as sustainable as possible:

  • Additional recycling options: our employees have access to recycling for coffee cups, crisp packets, and tea bags in addition to our usual plastic, glass, and paper recycling bins
  • Improved eco-friendly lights: our offices have recently been fitted with PIR sensor-driven lighting, so no electricity is wasted
  • Electric vehicle charging points: we have several EV charging points available to employees and an employee EV salary sacrifice scheme being launched
  • Employee-access allotment: this new allotment promotes growing your own plants and food and is free for employees to utilise

Our Building Maintenance Manager, Andy Baker, comments on these additions, “Here at Phoenix we try to harmonise with the rural environment that we find ourselves working in, which is what originally called for these initiatives. The success of these new processes and their physical presence has really driven the implementation of sustainable practises throughout the business.”

How is a successful sustainability strategy made? Your free sustainability resources 

Our focus on sustainability extends beyond what we do as a company by working with our customers and partners to provide sustainable solutions and services to other public and private sector organisations. We offer several resources, services, and award-winning solutions that ensure the successful implementation of sustainability strategies in every organisation.

How sustainable is your organisation? 

Our simple assessment determining the success of your organisation’s sustainability strategy only a few minutes and is the key to discovering what improvements are needed to reach your own sustainability goals.

Take the assessment for free now

Creating your sustainability strategy 

Having a good sustainability strategy is not only essential for the health of our planet, it also unlocks a number of benefits:

  • Increased customer loyalty
  • Improved efficiency
  • Cost savings
  • Employee wellbeing and retention

Our white paper guides you through how technology supports your organisation to reduce carbon emissions and begin managing GHG emissions through tools that record and report.

Get your free white paper now

Get support for your sustainability mission now 

Arrange your free consultation with our sustainability specialist or find out more about how we’re encouraging change by fulfilling our commitment to support The United Nation’s Sustainable Development Goals (SDGs).

Chat to us now

*All stats taken from our Ecologi dashboard
** Stat taken from our OnHand dashboard



Kelsey Smith
Kelsey Smith

Kelsey is a Content and Social Media Apprentice at Phoenix, working closely with the Marketing Team to develop her skills in web, email, and social media marketing. Kelsey is not only keen to learn about marketing, but also the challenges organisations face and how Phoenix supports them to overcome these.

See all posts by Kelsey Smith