Designing future-ready digital infrastructure for the healthcare sector

Technology is evolving, and so is the healthcare sector. In recent times, the NHS has taken significant strides towards revolutionising its digital infrastructure. Ben Lopez, Divisional Sales Lead – Healthcare at Phoenix, looks at how we ensure this leads to future success.

To achieve the NHS’s goals to deliver future enterprise architecture, the healthcare sector is experiencing collaboration across many Trusts to generate innovative ideas and address crucial aspects around the design of the NHS’s IT infrastructure. By joining forces, stakeholders are harnessing collective specialist insights, leading to ground-breaking strategies for the future.

How is the NHS aiming to improve its digital infrastructure?

With the introduction of modern technology, the NHS is aiming to drive improved patient care and better employee experiences with new systems and processes:

EPR progress:

Improving the Electronic Patient Record (EPR) system is of high importance to the NHS as it aids in facilitating seamless healthcare delivery. The healthcare sector has been addressing challenges, exploring advancements, and discussing strategies to ensure the integration and accessibility of patient records across various healthcare settings to drive improved patient care.

By leveraging cutting-edge technology, the NHS aims to streamline information exchange and provide comprehensive, patient-centred care.

Shared care record

Establishing a shared care record system is essential for enhancing care coordination and patient outcomes. The NHS is exploring ways to implement a unified platform that allows its healthcare professionals to securely access and contribute to a patient’s care record with ease. By breaking down information, the NHS seeks to promote collaboration among healthcare providers and ensure a smooth continuation of care.

Federated data platform

A federated data platform plays a crucial role in securely and efficiently exchanging healthcare data across different systems. The implementation of such a platform is currently a key discussion point, emphasising the importance of interoperability, data privacy, and security.

By establishing a robust federated data platform, the NHS aims to facilitate data-driven decision making, enable research, and enhance the overall quality of healthcare services.

Secure data environments

Maintaining data security and privacy is essential in the healthcare sector due to the amount of patient information and data held on a daily basis. The NHS is looking to implement secure data environments and trusted research environments that protect patient information while fostering innovation and research.

By implementing robust data governance frameworks and infrastructure, the NHS aims to create an environment where researchers can securely access and analyse data, leading to advancements in medical knowledge and patient care.

Common user interface

Simplifying and unifying the user experience across various digital healthcare applications is crucial. Strategies to develop a common user interface are being explored more regularly, incorporating single sign-on (SSO), desktop build, applications, and role-based access (RBA), among other elements. By streamlining the user experience, the NHS seeks to enhance efficiency, productivity, and user satisfaction.

Data centres and networks

The importance of robust data centres and networks to support the NHS’s digital infrastructure is high, ensuring the reliability, scalability, and security of data centres and networks is essential to protect staff and patients from cyber threats and data loss. By investing in resilient infrastructure, the NHS aims to create a strong foundation for its digital services, ensuring uninterrupted access to critical healthcare information.


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The NHS is paving the way for a future where technology revolutionises healthcare services, delivering improved patient outcomes and experiences. Contact us now to discover more.

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Ben Lopez
Ben Lopez

Ben has been working in public sector IT for nearly 20 years, building out teams to help invigorate change through digital transformation. He has a genuine and unwavering goal to enhance patient care for the benefit of generations to come.

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