We are committed to making a difference and believe in giving back to the communities that we serve, with our employees donating to charities and taking part in social value initiatives.

We encourage all of our employees to volunteer and they are given volunteering days to support charitable causes close to their hearts. We also support two company charities annually, who we fundraise for every year.

In addition, we partner with the volunteering organisation, onHand to support communities nationwide through different charities, including: Shelter, Crisis, Red Cross, Pret Foundation, NHS, Dementia Friends, and the Salvation Army. Volunteering impacts include youth mentoring, befriending schemes for the socially isolated, and environmental street or beach cleans.

Phoenix staff completing various acts of kindness

Our chosen charities 2023

York Special Care Baby Unit Logo

York Special Care Baby Unit

York Special Care Baby Unit (SCBU) is a Local Neonatal Unit (LNU) providing high quality, evidence-based medical and nursing care for babies born prematurely or with illness.

Total raised: £5,219.60

St. Leonard’s Hospice

St. Leonard’s Hospice

St Leonard’s Hospice is an independent charity, providing specialist palliative care, and support for local people with life limiting illnesses.

Total raised: £3,232.15

Our impact


raised since March 2022


acts of kindness completed since March 2022


voluntary hours booked since March 2022

Our foodbank scheme

We believe that no one should go hungry, and we are actively working to tackle this prevalent UK social issue by working with our staff, customers, and partners to support foodbanks across the country.

Phoenix’s Charity Committee has introduced a food drive to encourage our staff to donate items from the ‘most needed’ list of the selected foodbank. The foodbanks are selected from our local community or the communities of our customers. We also offer staff volunteer time to work in groups to help understaffed foodbanks.

foodbank leaflets