We believe that everyone has a part to play in caring for our planet, both in business and our personal lives. Nothing happens in isolation; everything is connected and small changes lead to significant impact. 

We embed environmental and social values into everything we do through robust governance of our own operations, partners, and suppliers.

Through our environmental business models and staff network groups, we are dedicated to driving change within our industry, working with our partners and supply chain to support our customers on their journey to sustainable outcomes.

Make a difference today, for all our tomorrows

Check out our resources to support your organisation in becoming more sustainable.

How sustainable is your organisation?

Discover what your organisation is already doing well and where improvement is needed to help you reach your sustainability goals faster.

Take our assessment now to find out


Technology’s role in transforming public sector sustainability 

Get your free copy of our public sector sustainability white paper now to find out how to set a realistic and achievable sustainability strategy.

Get the white paper now for free

Sustainability 101

Arrange your free call with our sustainability specialist to explore how our Sustainability 101 Solutions support your organisation to reach its sustainability goals faster.

Book now

Sustainable Solution/ Service of the Year winner!

As part of our commitment, we are also working closely with our customers on their sustainability strategies and have developed our Sustainability App to support them, which has been recognised at this year’s CRN Tech Impact Awards as the Sustainable Solution/ Service of the Year.

CRN comments on the judges’ decision: “The winner of this heavily entered category drew plaudits for its sustainability app, which the judges variously branded ‘clever’, ‘smart’, and ‘a great tool for local authorities’. They felt its decision to focus on its core public sector market, and on aligning its offering with Microsoft’s technology, was also a shrewd move…”

Learn more

CRN Tech Impact Awards Winner Logo 2022

The Phoenix Footprint

How we’re making a difference to our communities and planet

Through our environmental business model and low carbon action plan we will reduce – and when unavoidable, replace – our operational carbon emissions.

By supporting our employees and delivering increased social impact for our customers, we aim to improve the lives of communities through our volunteering and digital skills initiatives.

With robust governance of our business practices and supply chain we will ensure compliance and risk mitigation over our actions to minimise our impact on the environment.

Through transparency and widespread engagement we will change the approach of our Board, employees, investors, partners, and suppliers and implement customer solutions for the future of our planet.

Our commitment to sustainability

By 2026 we aim to maintain 100% operational scope 1, and 2

We are committed to using 100% renewable energy sources, including generating solar energy and minimising usage with efficient heating and lighting, 

We are targeting to reduce our Scope 3 emissions by 50% by 2030 (from 2022/23 baseline)**

We will reduce our emissions by embedding circular economy procurement, minimising business travel,  employee commutes, and influencing others in our supply chain to change behaviours to minimise their impact on the environment.​

** Including emissions for Purchased Goods, Capital Goods, Fuel and Energy related activities (Electricity T&D), Upstream T&D, Business Travel, Employee Commuting, Use of sold products, End of life treatment of sold products.

We aim to be Net Zero by 2040

While we work hard to reduce emissions we invest in Gold Standard Certified carbon credits against our business activity emissions to support impactful climate solutions. For FY 23/ 24 we also invested in carbon removal credits to offset customer and partner travel to our events, ensuring that these emissions have been removed for true offsetting.

Our action and impact so far

Our investments include in gold standard carbon removal projects generating clean energy, and have avoided 1,593 tCO2e to date.

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Phoenix Software has supported the prevention of 1,576 tCO2e from being emitted through 7 verified carbon avoidance projects.

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Phoenix Software has so far funded the removal of 7 tonnes of CO2e from the atmosphere across 1 project.

Our volunteering partner matches our efforts with a tree planting scheme to support communities and deforestation.

1,943 trees


Our low carbon action plan

By assessing the environmental impact across multiple areas of our business through our low carbon action plan we can monitor the progress towards our key sustainability goals.

Our key reduction actions include:

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Maintaining 100% renewable energy both through generating our own solar power and purchasing renewable REGO certified (electricity and gas)

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Increasing awareness of our green travel programmes for employee commutes (EV cars, free to use charging points) fully subsidised bus travel, and car share programme).

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Reducing waste by embedding reuse and recycle as business as usual, disposal is last resort.  Investment in a zero waste to landfill waste management contract.

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Improving biodiversity around our grounds with reuse of rainwater, staff allotments, nature areas and community initiatives.

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Delivering carbon literacy training to employees and suppliers, to encourage engagement in the environmental agenda and change behaviours.


IEMA Associate Membership

IEMA is the professional body for everyone working in environment and sustainability. They’re committed to supporting, encouraging and improving the confidence and performance of all professionals, helping them to enhance their profile and recognition.

IEMA do this by providing resources and tools, research and knowledge sharing along with high-quality formal training and qualifications to meet the real-world needs of members – from their first steps on the career ladder, right to the very top. They believe that together we can change perceptions and attitudes about the relevance and vital importance of sustainability as a progressive force for good.

View our IEMA Associate Membership certificate

ISO 14001 Environmental Management System

ISO 14001 Environmental Management

Phoenix Software is pleased to announce we have been assessed to ISO 14001 Environmental Management System (EMS). IS0 14001 is a systematic framework to manage the immediate and long-term environmental impacts of an organisation’s products, services and processes. By completing ISO 14001 certification we can assure our customers that our environmental management system meets international industry specific environmental standards.

ISO 14001 environmental certification provides a framework for environmental management best practice to help organisations.

View our ISO 14001 Environmental Management certificate

Our carbon reduction targets have been validated by the Science Based Targets initiative (SBTi) 

As part of our journey to Net Zero, we have taken an important step in committing to having our carbon reduction targets and Net Zero goals validated by the Science Based Targets initiative. This step is vital to make sure we are in-line with efforts to limit global warming to 1.5⁰C.  

As of July 2024, Phoenix Software is delighted to announce that our carbon reduction targets have been validated by the Science Based Targets initiative (SBTi) as being in line with a 1.5°C trajectory and conforming to the SBTi Corporate Net Zero Standard. This is a significant milestone, reflecting our continual commitment to Net Zero. 

SBTi is recognised as the world’s leading organisation for driving the achievement of climate action plans within organisations, so the alignment to SBTi is a big step in reconfirming our pledge to continue working towards our sustainability aspirations. 

Clare Metcalfe, Managing Director at Phoenix Software, is thrilled about the recognition, “We recognise the critical importance of taking decisive action to combat climate change. Achieving our Scope 1 and Scope 2 targets by reducing emissions to 0 tCO2e in the last reporting year is a significant milestone and a testament to our commitment. These steps are crucial as they not only contribute to our overarching goal of reaching Net Zero, but also demonstrate the positive impact that dedicated efforts can have. By aligning our initiatives with the Science Based Targets initiative (SBTi) and reducing our carbon footprint, we are setting a strong example for our industry and helping to drive collective action towards a more sustainable future.” 

 Collective action is needed to be able to reach these targets and ensure we have a sustainable future for ourselves, our families, and those that come after us, and we all need to play a part in this journey. 

Review our Carbon Reduction Plan now Check out our SBTi validated targets

Supporting CDP

CDP is a not-for-profit charity that runs the global disclosure system for companies to manage their environmental impacts. We believe environmental transparency and accountability are vital for tracking progress towards a sustainable future.

As the global environmental disclosure system, CDP is dedicated to building the foundations for a thriving and sustainable economy and greatly appreciates the support of Bytes Technology Group Plc in our efforts to continue driving transparency and corporate environmental action. 

The situation is urgent, and the global community must act now to ensure that we limit global warming to 1.5C. Disclosure is the first key step in addressing current and future environmental risks through standardized, comparable data. Bytes Technology Group Plc has shown its commitment to transparency around its environmental impacts and strategies for action by disclosing through CDP in 2023.  

Regular disclosure drives climate action and so we look forward to Bytes Technology Group Plc sharing their environmental data for years to come. 

Dexter Galvin, Chief Commercial and Partnerships Officer, 2023

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