St Helens Borough Council
St Helens Borough Council has embraced modern technology to drive collaborative working, increase productivity, and improve employee and resident experiences. Find out how.
St Helens Borough Council has embraced modern technology to drive collaborative working, increase productivity, and improve employee and resident experiences. Find out how.
Phoenix has worked with St Helens Borough Council for years, and when the council began to understand the benefits of utilising modern technology, we worked alongside it to implement the assets it needed. It created a detailed ‘Ways of Working’ programme to highlight the areas it needed to focus on to improve processes and inclusivity.
St Helens have embarked on a transformation programme which has modernised their infrastructure, their end user devices, and the data platforms they use. It's resulted in excellent staff and citizen engagement, and I think a lot of councils can learn from St Helens because these done it with such conviction.
Reimagining HR policies: enabling every employee at St Helens to work the way that works for them
Remodelling accommodation: reworking systems and processes to enable more collaborative working
IT and digital: increasing the benefits technology unlocks
Cultural transformation: bringing about change across the board
We have supported this journey, ensuring the modernisation of St Helens Borough Council’s infrastructure, devices, and data platforms. With an alignment of Microsoft Power BI and SQL, it’s processes are now easier and more effective, directly benefitting its employees and residents.
Following the improvement to its processes, we provided the council with a simple rollout of Microsoft Surface devices, Azure cloud infrastructure, and Microsoft 365 in contingency with the need for modern technology. Since its implementation, these products have driven cost savings, improved sustainability practices, and increased collaboration – even during the pandemic.
Find out if your organisation is using the most efficient and modern technology solutions. Contact our specialists to discuss how to streamline your organisation’s processes now.
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures data, AI, security, and collaboration tools. By understanding the individual goals of its customers, Phoenix delivers remarkable, outcome-focused IT solutions and services that allow UK organisations to make a difference to the lives of their employees, service users, and communities.
Phoenix is a signatory on the Race at Work Charter, and a Disability Confident and Living Wage employer. The company is also actively involved in encouraging more women into the IT industry.
