Terrence Higgins Trust
Terrence Higgins Trust (THT) is a national HIV and sexual health charity.
Headquartered in Kings Cross, London but with over 30 support centres across the country, THT is the largest voluntary sector provider of HIV and sexual health services in the UK. When its IT infrastructure began to creak under the strain of more than 350 users working on outdated hardware, THT looked for a partner which could modernise and consolidate its core server infrastructure and lay the groundwork for migrating to an offsite data centre in the future.
THT’s outdated IT infrastructure was proving prohibitive to the smooth running of the charity. With its 2TB of storage capacity already fully utilised and the outdated server hardware becoming slower by the day, there was very little capacity for growth or for the installation of upgrades that were required by the Trust’s long-term IT strategy.
The charity’s 35 physical servers, SAN and associated software were fast approaching their end-of-life. The SAN array was particularly unreliable, and had already failed on one occasion requiring THT to revert to its DR platform while it was fixed. Callouts to IT support were frequent and proving too costly to sustain long-term. It was also found that the cost of extending the warranties on the server hardware would be prohibitively expensive, so a wholesale replacement of the infrastructure would be necessary.
Ultimately, the infrastructure limitations would soon start directly to impact on the charity’s ability to provide the quality of support that its communities relied upon. It, therefore, issued a tender for a server refresh and consolidation project to bring its infrastructure up-to-date and make use of the latest applications and services.