After working with the non-profit sector for nearly 30 years, we are acutely aware of the challenges that charities face. For example, we are seeing our customers being tasked with supporting a more mobile and agile workforce based on the most up-to-date solutions, but similarly being asked to work with shrinking budgets. We therefore leverage our relationships with key vendors to establish frameworks and agreements that help charity customers reduce expenditure and benefit from economies of scale, irrespective of their size.

We provide tailored licensing support across a range of software vendors as well as offering technical expertise and guidance from our Infrastructure and Cloud Teams to ultimately provide a solution that is fit for purpose, futureproof and in budget.

Following the significant expansion of our specialist teams, we are able to help organisations identify how existing services could be streamlined to optimise performance and reduce costs. We are then able to help design ‘cloud-first’ solutions using key technologies such as Office 365 and Azure, assist in the migration from traditional on-premise infrastructure to these platforms and provide ongoing support.

Phoenix is a long-standing Trusted Supplier and strategic partner of NCVO, their understanding of the charity world and the needs of charities and voluntary organisations is second to none. Phoenix provide invaluable insight, advice and support to NCVO members and the wider charity sector but also help organisations to stay abreast of a rapidly changing technology and digital environment. A range of innovative projects and satisfied customers speaks volumes for their quality of service. NCVO is proud to work with Phoenix to support charities in transforming themselves to meet their beneficiary need”

Richard Williams, Director of Enterprise & Development, NCVO

Phoenix Software, however, handled the migration with absolute professionalism throughout, and certainly went above-and-beyond the call of duty on many occasions to ensure that we received no disruption in service during the transition.”

Alex Haywood, International IT Infrastructure Specialist, Practical Action

“Phoenix Software is our first port of call whenever we need expert advice or skills for a particularly demanding project. Its recent work on our VMware and SharePoint projects has not only delivered us cost savings of 70% through the better utilisation of our existing investments, but it has also simplified the management of our infrastructure by reducing the number of different solutions we use.”

Kamran Asif, ICT Infrastructure Manager, Skills for Care

“If I have any questions for or about licensing issues, I just call Phoenix Software.”

Vince Gratrick, Head of IT, Mencap


Talk to a member of the Phoenix Charities Team today on 01904 562200 or email, fill in the form below and a member of the team will get back to you.