While Artificial Intelligence (AI) still conjures images of robots taking over the world for some, many are realising that it’s actually something that’s been around for quite some time and we are actively using, and surrounded by it, daily.
From parking sensors on our cars, to personal assistants in our phones, watches or smart speakers and even the ways we chat online with famous brands or services, these interactions are all driven or delivered by AI. Put simply, AI is there to assist us when we need it – at our control. So, how can this help in the education sector when it’s all so based on personal interactions with tutors, support and administration staff?
We all know that colleges and universities are driven to provide the best student and teaching experience possible. This ensures great results and that the students leave fulfilled and prepared for their futures and therefore recommend the establishment to more prospective students keeping numbers and funding up. In tandem with this is the teaching, support and administrative side of running the organisation. Ensuring that systems, processes and people are operating seamlessly with one another drives productivity, job satisfaction and leads to an engaged and retained workforce.
Using AI as a force for good can help to innovate in so many areas and help overcome challenges such as student engagement with conversational interfaces, it can evolve as your challenges do with machine learning and it can sense and understands the physical world with neural networks. This means whether you are capturing enquiries from prospective students, registering attendees on virtual open days or helping students access 24/7 on-demand support – AI can support this with fully automated options and processes to support your students with little to no input from staff, leaving them free to focus on delivering the highest quality and driving further innovation within the institution.
Join Phoenix, Microsoft and ICS.ai on Wednesday 21 April at 2pm as we unpick AI in the education sector. We will take a look at what it all means, give you some real-world examples of where and how it’s already been used to great effect and also cover some of the resources that are available to you to get started or accelerate your plans for AI.
Data and AI Specialist at Phoenix
Education Sales Manager at Phoenix
Microsoft Business Manager – Education at Phoenix
Sales Director at ICS.ai