Consumer goods and retail
Providing transformative IT solutions for consumer goods and retail companies, empowering you with tools to reimagine employee and customer experiences.
The way businesses are delivering products to customers is being reimagined. In fact, a study by McKinsey showed that only 25% of consumers are satisfied with the experience that retailers provide. With so much of the industry’s success relying on customer experiences, loyalty, and retention, the last thing you want is customers feeling dissatisfied with the way you present your offerings.
We provide modern IT solutions and managed services from a series of dedicated partners, tailoring services specifically for the needs of your sector. Technologies from cyber security and AI to managed services will give you a wide view of your audience, helping you deliver unforgettable experiences.
Overcoming your sector’s challenges
Ensure the security of transactions and customer data with cyber security solutions
Keep customer satisfaction at an all-time high to improve retention rates and engage customers across various touchpoints
Seamlessly integrate your e-commerce platforms with brick-and-mortar operations
Strengthen advertising and brand differentiation with data solutions, designed to streamline lengthy procedures
Make manufacturing processes more efficient with data centre optimisation to get products out-to-market faster
Use predictive analytics in AI programmes to determine future consumer demands, ensuring you get to trends before your competitors
Utilise modern technology to help manage your supply chains, ensuring security, speed, and simplicity
IT solutions for your sector
For businesses like yours to thrive, you need to rethink your current way of working, taking on a digital transformation mindset. Convenience is the top selling point for many consumers, and by implementing modern tech to make their journey faster, more efficient, and personalised, you will provide them with the instant gratification they seek.
69% of consumers prioritise their customer experience.
The specialists here at Phoenix are uniquely equipped with the tools to redefine the retail sector through innovative solutions.
Discover our IT solutions and managed services
The way businesses within the consumer goods industry operate has changed significantly in the past few decades. With modern technologies, companies have changed the way products are manufactured, distributed, marketed, and sold in order to meet the demanding needs of the market.
Find out more about the IT solutions available to you and discover the benefits you will gain post-implementation.
Discover our IT solutions and managed services
True partnerships. Remarkable outcomes.
Choose the right solution for your business
We understand the needs of your sector. Get in touch with our specialists today to explore our solutions and discover which works best for your organisation.
You can also email us at [email protected] or call 01904 562200 – whatever works best for you.