Introducing Microsoft Copilot for Security
Microsoft Copilot for Security will now be generally available on 1st April 2024, providing powerful new capabilities, new integrations, and industry-leading generative AI.
Chatbots
Enable chat using natural language, 24/7 in virtually any language and with almost any device
Chatbots have changed the way we engage with technology, organisations and has become part of our everyday life.
As such, end user expectations have also changed to reflect this, with many preferring a more conversational engagement rather than a static form or interacting with a call centre. While improving this experience chatbots can also help automate many of the tasks associated with simple requests i.e. validating a form or starting a process flow, which in turn reduces the time and cost spent as an organisation dealing with these requests.
Leveraging Azure as a platform can ensure that the chatbot developed is scalable and can grow with your organisation and any increases in demand for your services or support. However, it also enables you to build bots with more enhanced capabilities such as sentiment analysis and take an omni-channel approach to ensure that when required the conversation can be naturally handed over to a human (either via web chat or transferred over the phone).
We can help support you to leverage artificial intelligence (AI) and help transform the way you engage with your key stakeholders and users. Deliver an improved experience, benefit from the efficiencies generated by automation and also improve the analytics available on the data generated by your assistants.
Microsoft Copilot for Security will now be generally available on 1st April 2024, providing powerful new capabilities, new integrations, and industry-leading generative AI.
Copilot for Microsoft 365 is a revolutionary AI tool with the power to shape itself into your personal assistant, or...
Copilot for Microsoft 365 is a powerful AI tool that combines large language models (LLMs) with your organisation’s data to...
In response to valuable feedback from users, Microsoft have announced enhancements to Copilot and its licensing options, making it an...
With the rise of generative AI, organisations are able to harness the power of data to gain valuable insights and...
Advancements in technology have changed the landscape of healthcare, and among the most impactful is Artificial Intelligence (AI). AI is...
The rapid advancement of artificial intelligence (AI) is providing organisations of all sizes with opportunities to revolutionise and transform the...
It was recently reported that data subject access requests (DSARs) are costing UK organisations between £72,000 and £336,000 per year....
One question we are often asked, is what are the data protection requirements for CCTV? Well, as an ISO auditor across the UK public sector, our very own Tracey Hannan-Jones, Lead Governance, Risk and Compliance Consultant at Phoenix, takes a look.
“As the volume of data at our fingertips increases, so too does the value that can be derived from that...
IoT is not just used to enhance our private lives, but also by business to help deliver services more efficiently and effectively.
I would highly recommend registering to anyone who has students interested in AI or just looking to set a different sort of challenge for their students.
The Imagine Cup Junior gives students the opportunity to learn about new and upcoming technologies & how they can be used positively in the world.
Artificial Intelligence (AI) can help inspire innovation, unlock productivity and deliver transformative experiences for your students and staff. From chatbots...
High availability and disaster recovery are of highest importance for application infrastructure since other important factors such as capacity and...
20 October 2020 to 30 March 2021 The UK Public Sector landscape is evolving in far faster and less predictable...
“Azure Pricing Arrangement (APA) is an agreement made between Microsoft and the Crown Commercial Service as an Addendum to the...
Our very own, Cheryl Lapham (Microsoft Business Manager for Education) talks about Women in IT, but even more so, Women...
Are you looking to understand how you can unlock your data and deliver value back to you? You may well...
“Artificial Intelligence (AI) is often seen as bad, with franchises like Warhammer 40k even going so far as to label...
Oliver Barrett, Business Development Manager for Housing Associations at Phoenix, takes a look at what he’s seen happening in the...
“We’ve spoken previously about how the value of data is unleashed when you start bringing together multiple data sources and...
“IT… let’s be honest most of us get into it because we like technology, we like getting to see and...
“A lot of people talk about the democratisation of data, or more specifically about how they can use Power Bi...
“Data is the new oil is one of those marketing slogans that’s often thrown about, usually followed by some line...
“Artificial Intelligence, or AI, is one of the biggest buzzwords of the modern era, seemingly used to help sell every...
“The term ‘Big Data’ has been around for a long time and arguably the concept has been around for even...
Every day, digital technology enables us to push the boundaries of the public services we deliver, creating a stronger and...
In his latest blog Dax Scutt, Education Sales Manager at Phoenix, takes a look at Artificial Intelligence and how it...
The UK and Irish Governments have Smart Government ambitions. They want to deliver citizen-centric services that provide far more tailored,...
As Azure evolves and grows into a platform that underpins digital transformation, we will be looking to share a range...
Get an intelligent, consistent and comprehensive platform from cloud to edge with Azure. Cloud computing is when you access computing...
The term ‘cloud first’ is one that we’re hearing more and more – but what does it mean? Is it...
Jacob Neil, Cloud Solutions Specialist at Phoenix Software, takes a look at the positive opportunities End of Support can bring...
Moving to the cloud can be scary with uncertainty about costs, licensing implications and how to migrate. These doubts can...
Jacob Neil, Cloud Solutions Specialist at Phoenix, looks at why End of Support can be a positive thing … Today’s...
Arrange an initial conversation with one of our Data and AI Specialists by filling in this short form and our experts will get back to you.
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures data, AI, security, and collaboration tools. By understanding the individual goals of its customers, Phoenix delivers remarkable, outcome-focused IT solutions and services that allow UK organisations to make a difference to the lives of their employees, service users, and communities.
Phoenix is a signatory on the Race at Work Charter, and a Disability Confident and Living Wage employer. The company is also actively involved in encouraging more women into the IT industry.
Please enter your details below to opt-in for the latest news, events and industry updates from Phoenix.