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Managed ITAM Service

Reduce risk, unlock savings, and gain full visibility of your IT estate with our Managed ITAM Service.

Managing assets across on-premises, hybrid, and cloud environments is complex, especially as IT estates grow, budgets tighten, and software licensing models become harder to navigate.

Many organisations struggle to keep up with changing demands, often relying on fragmented data and manual processes that make it difficult to maintain control. Our Managed ITAM Service brings clarity to the chaos, helping you simplify oversight, reduce risk, and make smarter, faster decisions about your technology assets.

Our Managed ITAM Service

Our Managed ITAM Service provides the visibility, support, and strategic oversight needed to manage your entire IT asset lifecycle, from software and hardware to cloud resources. Delivered through flexible service tiers, our ITAM managed services scale with your needs, from a foundation-level licence review to fully embedded strategic support. 

Acting as an extension of your team, our service includes: 
 
🟠 Hardware, software, and cloud asset management
🟠 Licence compliance and renewal tracking
🟠 Azure and Microsoft 365 cost optimisation
🟠 Integration with tools like ServiceNow and Snow

The benefits of our Managed ITAM Service

Underpinned by trusted tools, deep technical expertise, and a collaborative approach that drives measurable value, our Managed ITAM Service is designed to: 

Deliver full visibility across your IT estate

Strengthen compliance and reduce audit risk

Cut overspend on unused licences

Optimise cloud costs to support FinOps goals

Improve decision-making with accurate reporting

Free up IT teams to focus on higher-value work

Built-in agility 

Unlike rigid, one-size-fits-all models, we deliver in agile sprints, short, focused engagements that address specific ITAM challenges. Whether it’s improving data accuracy, reconciling software licences, or preparing for a vendor audit, each sprint delivers targeted progress and real-world results at pace. 

We work closely with your stakeholders to identify priority areas, assign dedicated specialists, and ensure value is delivered every step of the way. 

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Managed Cost Optimisation for Azure

To support your cloud-first strategy, we also offer Managed Cost Optimisation for Azure, a service designed to help you take control of cloud spend, reduce waste, and align consumption with business needs. This complements our software asset management services by ensuring your Microsoft investments are being used efficiently and strategically.

Managed Cost Optimisation for M365

To help you get the most from your Microsoft 365 investment, we also offer a Managed Cost Optimisation for M365 service. This is designed to reduce licence waste, control ongoing costs, and ensure allocations match actual business requirements. This complements our software asset management expertise by keeping your Microsoft 365 environment efficient, compliant, and strategically aligned with your organisation’s goals.

Case study

South Gloucestershire Council

Discover how South Gloucestershire Council utilised a software asset management engagement with Phoenix to budget accordingly and lay a solid foundation before they began their transition towards a cloud-based strategy.

“It’s about meeting our residents’ expectations of having a 24/ 7 online account where they can interact with the Council at a time that suits them. But also, it means that our staff are engaged more efficiently, able to use more of our systems to collaborate more effectively.”

– Steve Lewis, Head of ICT at South Gloucestershire Council.

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Managed ITAM Service FAQs

The Managed ITAM Service is fully supported oversight of your hardware, software, and cloud assets. Rather than handling everything internally, your team is backed by ITAM experts, specialist tools, and tailored insights.

Software asset management services (SAM) focus solely on software. Our Managed ITAM Service includes both hardware and software, plus integrations with cloud cost management, FinOps, and governance processes.

Agile sprints are short, focused, and collaborative engagements designed to address specific challenges in your asset estate. They enable continuous progress and rapid results across high-priority ITAM goals.

This service provides expert insight and analysis into your Azure consumption. We help you uncover cost savings, manage commitments, and align cloud spend with your business strategy.

Organisations of any size, sector, or maturity level looking to improve compliance, efficiency, or cost control across their IT estate can benefit from Phoenix’s ITAM managed services.

Ready to take control of your IT assets?

Let our specialists support you with a managed ITAM solution that drives cost savings, improves compliance, and boosts efficiency across your organisation. 

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.