When technology reflects diversity, there are no limits to what is achievable.

We work together with our customers and employees to ensure that they are fully aware of the accessibility options available to them within the technology, apps, and services we all use daily.

Whether this is the device they use, the accessibility checker within Outlook or Word, or the live captions that can be added to all Microsoft Teams meetings, we ensure that the working environment is as inclusive as possible.

We actively promote the Microsoft Accessibility Fundamentals course to our employees to ensure that they are considering all accessibility conditions when communicating with one another and customers – be it in email, by phone, or a video call.

To further enhance our position on this, we are also a Disability Confident Committed employer. The Disability Confident scheme supports organisations like Phoenix to make the most of the talents every individual brings to the workplace. The scheme helps to successfully recruit and retain disabled people and those with health conditions. It was developed by employers and disabled peoples’ representatives to make it rigorous but easily accessible.

We have furthered this by building our very own Accessibility Centre of Excellence (ACE) in our offices, where showcase our services and products accessibly to both employees and customers.