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Phoenix works not only with our customers, but also our staff to ensure that they are fully aware of the accessibility options available to them within the technology, apps and services we all use daily.
Whether this is the device they use, the accessibility checker within Outlook or Word or the live captions that can be added to all Microsoft Teams meetings to ensure that they are as inclusive as possible.
We actively promote the Microsoft Accessibility Fundamentals course to staff so that they can ensure that they are considering all accessibility conditions when communicating with one another and customers – be it in email, by phone or a video call.
To further enhance our position on this, we are also a Disability Confident Committed employer. The Disability Confident scheme supports organisations like Phoenix to make the most of the talents disabled people can bring to the workplace. The scheme aims to help successfully recruit and retain disabled people and those with health conditions. It was developed by employers and disabled people’s representatives to make it rigorous but easily accessible – and is one that we fully embrace.
We have furthered this by building our very own Accessibility Centre of Excellence (ACE) in our offices, where we can showcase all the latest and greatest solutions in an accessible manner to both staff and customers.
At the core of everything we do our goal is to ensure that technology and services are inclusive by design. We support the UK public sector in both ensuring technology that is implemented is accessible and assists them in helping with the customers, citizens, students, patients or tenants they serve by offerings Accessibility training. Accessible technologies help every person with disabilities to unlock their full potential by addressing a diversity of needs:
By pushing the button and opening the door to issues like race, accessibility, sexuality and religion, we are given opportunities that we may never have been presented with.
Read as David Brown, Modern Workplace and Accessibility Lead at Phoenix, takes us on a very personal journey around his struggles with dyslexia in early life and how we has, and continues to, overcome any challenges he faces.Read now
Everyone should have the same opportunities and thanks to advances in technology, people at home, school and work can now achieve more with the amazing built-in accessibility tools and features in many of today’s leading software programmes.
Listen to our latest episode of POD, as Jonny Scott is joined by our very own Keith Martin (Sales Director), Greg Dean (Charities and Housing Association Sales Manager) and David Brown (Modern Workplace Solutions Specialist) as they discuss how they see accessibility in their sectors and how IT can now be used to empower and give confidence back to individuals with any hidden or visible disability.Listen now