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As we continue to adapt to new ways of working it has never been more important to consider change management as a part of any IT project.
In line with Microsoft’s corporate mission, “to empower every person and every organization on the planet to achieve more”, our goal is to assist our customers to empower every employee and citizen to achieve more by ensuring they are able to use the technologies and training to host and deliver services.
Microsoft 365 technologies have increasing emphasis on collaboration and teamwork, but having the access to the technology is no longer enough. Our Team of Adoption & Change Management Specialist can help your organisation unlock the capabilities of your Microsoft investment.
Phoenix achieve this by providing adoption and change management services that energise our customers and harnesses their employee’s enthusiasm for new technology. We help our public sector customers embrace new ways of working by encouraging behavioural changes and showcasing how the technology will enhance each area of the organisation.
Phoenix is proud to have earned the Microsoft Adoption and Change Management Advanced Specialization. This certification is granted to Microsoft partners who demonstrate deep knowledge, extensive experience and proven success driving Microsoft 365 and organisational change.
Our Prosci certified team follow the ADKAR methodology (awareness, desire, knowledge, ability and reinforcement) and will work with your organisation to understand current business processes and assist in providing the skills required to implement change.
Prosci recognises that customers are six times more likely to achieve or exceed business goals through effective change management. In the current technology climate digital transformation is an accelerated process, meaning users must adapt to fast pace change. Phoenix support our customers to skill up, understand their investments and most importantly achieve more with new technology, not just in the early stages, but continually throughout their agreement.