Create and manage powerful chatbots, without the need for code or AI expertise.
The low-code approach, alongside an easy-to-use graphical interface, empowers organisations to generate rich, complex and personalised chatbot interactions. Decision tree logic enables systematic conversation progression in line with the functions embedded within the chat bot experience.
Easily integrate your chatbots with the products and services you use every day. Look up records, personalise conversations, hand off conversations to live agents and call APIs. Choose from hundreds of pre-built connectors, build custom workflows using Power Automate or create complex scenarios with Microsoft Bot Framework.
Power Virtual Agents has intrinsic AI abilities such as the ability to analyse and interpret natural language to facilitate entity extraction and the ability to monitor and improve the chatbot’s performance using data-driven insights
Your employees know the work and the process, empower them the build chatbots to quickly automate frequently asked questions and common business process for HR and Service Desk at no additional charge within Teams.
Get suggestions on which topics to build, create rich, personalised conversations using natural language understanding and entity extraction without the need for complex coding ability. Extend, monitor and improve your chatbot’s performance using AI and data-driven insights, leveraging elements of the Power Platform such as Power Automate.
Our Power Platform Workshops are designed to introduce the components of the platform and illustrate the value you already have access to under your Office 365 licence. Whether you’re looking to extend the functionality of the Office tools you’re already familiar with or reimagine complex work process using custom apps and automation, our Power Platform workshops give you the skills and knowledge you need to develop these in house.
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Our Security and Governance workshop helps establish the digital guardrails needed to confidently grow a Power Platform adoption. Our Power Platform experts will provide you with peace of mind that the solutions your professional and citizen developers build will be secure, carefully managed, and will have full visibility and governance from IT.
Find out morePhoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures data, AI, security, and collaboration tools. By understanding the individual goals of its customers, Phoenix delivers remarkable, outcome-focused IT solutions and services that allow UK organisations to make a difference to the lives of their employees, service users, and communities.
Phoenix is a signatory on the Race at Work Charter, and a Disability Confident and Living Wage employer. The company is also actively involved in encouraging more women into the IT industry.
