Accelerate positive change, empower digital transformation, and unlock your organisation’s potential.
As a Microsoft FastTrack partner, we support our customers to get greater value from their Microsoft investments in less time.
The FastTrack Ready partner programme is an invitation only programme and Microsoft has only 350 FastTrack partner globally. So, as a Phoenix customer, you get our specialised knowledge combined with the benefits of FastTrack and best methodology in practice.
Microsoft FastTrack enables your organisation to deploy Microsoft cloud solutions and drive user adoption with onboarding assistance, engineering expertise, and end-to-end guidance. Hear what our customers and partners have to say about working with us to fast-track Microsoft cloud adoption.
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FastTrack is a funded service for eligible customers and provides remote support and guidance from Microsoft specialists to support your cloud deployment and adoption. Find out if your organisation qualifies now with our free Microsoft FastTrack Eligibility Checker.
It is available as part of your Enterprise Agreement and includes:
Over 500 customers onboarded to our FastTrack Programme, deploying over 600 active workloads. Our FastTrack process is:
Scoping: an initial introduction to the FastTrack programme to explore your eligibility and our FastTrack process.
Kick-off: a call to discover the support you require and how this aligns to your Microsoft 365 (M365) roadmap
Awareness: an initial high-level overview of FastTrack and it’s capabilities
Deployment: remediation tasks, core onboarding, service onboarding, and migration with guidance and online resources from FastTrack.
Adoption: training for your end-users.
Our Compliance Centre Immersion Experience (CCIE) is a high-level introduction to the compliance portal available to you as a M365 customer.
The session, typically around one-hour, provides insight into the features available to you when investing in Microsoft 365 E3, and more advanced features from the Microsoft compliance stack and E5.
Our Modern Management Immersion Experience (MMIE) is a high-level introduction to the Microsoft Endpoint Manager portal available to you as a M365 customer.
The session, typically around one-hour, provides you with insight into the tools that deliver unified endpoint management across company-owned and Bring Your Own Device (BYOD) scenarios, such as Configuration Manager and Intune.
Our Security Immersion Experience (SIE) is a high-level introduction to the Security Portals available to you as a Microsoft 365 customer.
The session, typically around one-hour, gives an insight into the information Microsoft provide to you as a M365 Security customer and the key areas available to view your security posture.
The Teams Apps Discovery Workshop is a high-level introduction to the applications available within Teams. Covering the core Microsoft apps, third-party apps, and app templates.
It will also include new Microsoft Viva Products, showcasing the capabilities of the apps and use cases.
The SharePoint Online Immersion experience is a high-level introduction to SharePoint Document collaboration within Teams, including the setup of the Teams Sites and channels.
The session is usually an hour and covers all collaboration features and recommendations for setup.
Exchange Online: the cloud-based implementation of Microsoft’s flagship messaging and collaboration server product. Exchange Online uses shared servers in Microsoft data centres to host the mailboxes for multiple subscribers.
SharePoint Online: a cloud-based tool that administrators and workers can use to create websites for document management, distribution, and collaboration.
OneDrive: OneDrive for business is a storage medium for other M365 services. Office 365 uses it for general cloud storage, while Teams uses it to store user files.
M365 Apps: One of the three primary (core) components of M365, providing the applications your users use every day.
Teams Meetings: Microsoft Teams supports your organisation with real-time collaboration and communication, meetings, and file and app sharing.
Teams Apps: meet the demands of hybrid work and streamline business processes with better collaboration for critical processes and data applications.
Teams Phones: get the virtual calling features you need to stay productive, manage calls, and connect reliably.
Azure Active Directory Premium: the cloud-based directory service that manages identities and provides authentication and authorisation for all the M365 applications and services, including all the EMS management tools.
Intune: a cloud-based device and application management tool that is integrated with the authentication and authorisation functions provided by Azure Active Directory.
Microsoft Information Protection: enables you to discover, classify, and protect sensitive information wherever it lives or travels.
Microsoft Defender for Identity: a cloud-based security solution that leverages your on-premise Active Directory signals to identify, detect, and investigate advanced threats, compromised identities, and malicious insider actions.
Microsoft Defender for Cloud Apps: gives you visibility of your cloud apps and services using sophisticated analytics to identify and combat cyber threats.
Defender for Endpoint: an enterprise endpoint security platform that allows enterprise networks to prevent, detect, investigate, and respond to advanced threats.
Insider Risk Management: is a solution in Microsoft 365 that helps minimise internal risks by enabling you to detect, investigate, and take action on risky activities in your organisation.
Please note:
Two things you must have: