As organisations are adjusting to the changes within the digital landscape and with more organisations moving their critical workloads to cloud services, there is additional strain on IT teams to keep these cloud environments managed, secured, and optimised.

Ensuring your cloud environment is available and accessible is imperative for maintaining normal business operations. However, we understand that not all organisations have the resources, skills, or budget available to keep their cloud environment secure and managed in-house. These IT teams require support in providing their organisation and their workforce with a secure and optimised Azure environment – which is why we created our Managed Cloud Operations for Azure managed service.

Managed Cloud Operations for Azure

Phoenix’s Managed Cloud Operations for Azure is a managed service created to support organisation’s with managing Azure by providing proactive operational support and guidance and helping to ensure your Azure environments are monitored, optimised, and secured in line with Microsoft’s current best practice guidance.

Through on-going technical reviews, we work with you to develop a defensive approach to your operational security, employing Microsoft cloud security benchmarks and best practice for system configurations, user behaviour, and other security-related measurements across your Azure workloads, data, and services, and giving your organisation confidence that it’s Azure environment is secure and operated to best practice.

In addition, our Managed Cloud Operations for Azure service gives you:

  • Azure backup and Phoenix specialists monitoring your backup jobs to ensure they run as planned and your data is protected
  • Intelligent health monitoring and alerting with proactive support
  • Azure Reporting Dashboards for full operational visibility across your organisation’s Azure estate

The benefits of our Managed Cloud Operations for Azure service

Choosing our Managed Cloud Operations for Azure service gives you access to our Microsoft Azure Specialists who will support you with managing your cloud environment and ensuring it remains secure and optimised.  

Available across several service tiers providing standard or enhanced service features and hours of operation, the managed service can be tailored to your needs and gives you the peace of mind your Azure environment is ready to support your business objectives and your workforce. Benefits of the managed service include:

Access to Phoenix’s proprietary Azure service reporting dashboards, providing detailed insights into your Azure environment

Regular security bench marking of your Azure environment with a focus on continuous improvement to improve your defensive posture

Implementation of security recommendations by Azure Specialists

Proactive health and performance monitoring and alerting *

Azure technical support*

Regular sustainability assessments and access to Phoenix Sustainability Specialists

Implementation and management of Azure Backup to help protect your valuable data

Guidance on unused and orphaned Azure assets and rightsizing advice to help manage costs

Results that matter

We’re dedicated to providing our customers with the best support and service possible for them to achieve their business goals and create a positive experience for their users, employees, patients, consumers, students, and more.

of our managed service support and SOC teams are UK based


organisations supported through our managed services in 2023


positive feedback across our Azure managed services in 2023

Get in touch with our specialists about Managed Cloud Operations for Azure today

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Sustainability benefits and carbon reduction

We understand that organisations are searching for ways to better understand and reduce their carbon footprint and improve their sustainability position, so our Managed Cloud Operations for Azure managed service provides customers with access to our Sustainability Specialists to help progress your sustainability agenda with expert guidance on reducing the carbon emissions related to your IT estate.

Our managed service reporting provides visibility of your existing Azure resource usage and spend, and can highlight opportunities for cost optimisation, for example using Reserved Instances, removal of orphaned objects and potential rightsizing opportunities, however these recommendations do not consider your organisation’s strategic objectives or future considerations for Azure resource usage.

Take control of your Azure investment

If your organisation is looking for more comprehensive cost analysis aligned with the FinOps model, Phoenix also offer our Managed Cost Management and Optimisation for Azure Managed Service. This service provides tailored recommendations developed from an in-depth understanding of your organisation’s Azure strategy and expected future requirements and can be delivered alongside our Managed Cloud Operations for Azure managed service to provide a comprehensive end-to-end support service around your Azure investment, or purchased and consumed on its own for customers who are comfortable managing the technology and are prioritising the optimisation of their Azure estate.

Discover Managed Cost Management and Optimisation for Azure

Supporting our customers in every sector

Phoenix has been supporting both public and private sector organisations for over 30 years and understands the unique requirements for each sector.

  • Healthcare
  • Education
  • Charities and non-profits
  • Housing
  • Private sector
  • Local and regional government
  • Central government
  • Bluelight

Why partner with Phoenix?

Get support for your Azure environment from the specialists.

We’re a Microsoft Azure Expert MSP, Microsoft 2021 UK Partner of the Year, and hold 11 specialisations with Microsoft, including Microsoft Cloud, Security, and Azure Infrastructure.

Our in-house Microsoft Azure Specialists have extensive knowledge in building, managing, optimising, and securing Azure cloud environments for organisations of all sizes.

Microsoft Cloud, Microsoft Security, Microsoft Azure Infrastructure specialistations. Microsoft Solutions Partner. Microsoft UK 2021 Partner of the Year. Microsoft 2023 Modern Endpoint Management Winner and Microsoft FastTrack Finalist.

Get started with Managed Cloud Operations for Azure

Speak with one of our Microsoft Azure Specialists to find out how our Managed Cloud Operations for Azure service helps your organisation to realise its full cloud ambitions. Arrange a call now.

Book a chat with us today