Splunk provides the leading software platform for real-time Operational Intelligence. Its software and cloud services enable organisations to search, monitor, analyse and visualise machine-generated big data coming from websites, applications, servers, networks, sensors and mobile devices.

What is Operational Intelligence?
Machine-generated data is one of the fastest growing and complex areas of big data. It’s also one of the most valuable, containing a definitive record of all user transactions, customer behaviour, machine behaviour, security threats, fraudulent activity and more. Splunk turns machine data into valuable insights no matter what business you’re in. It’s what Splunk calls Operational Intelligence.

Operational Intelligence gives you a real-time understanding of what’s happening across your IT systems and technology infrastructure so you can make informed decisions.

What is Machine Data?
Machine data contains a definitive record of all the activity and behaviour of your customers, users, transactions, applications, servers, networks and mobile devices. And it’s more than just logs. It includes configurations, data from APIs, message queues, change events, the output of diagnostic commands, call detail records and sensor data from industrial systems and more.

Machine data comes in an array of unpredictable formats and the traditional set of monitoring and analysis tools were not designed for the variety, velocity, volume or variability of this data. A new approach, one specifically architected for this unique class of data, is required diagnose service problems quickly, detect sophisticated security threats, understand the health and performance of remote equipment and demonstrate compliance.

Government organisations, universities and service providers in 100 countries around the world use Splunk software to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce cost. As a Splunk Premier Partner, Phoenix Software is able to offer the full range of Splunk solutions including Splunk Enterprise, Splunk Cloud, Hunk, Splunk MINT Express and premium Splunk Apps – all at the best possible pricing.