Phoenix Software Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Phoenix Software Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2012.
What are cookies?
A cookie is a text file containing small amounts of information which a server downloads to your personal computer (PC) or mobile device when you visit a website. The server then sends a cookie back to the originating website each time you subsequently visit it, or if you visit another website which recognises that cookie.
There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given a website and improving your overall experience. Others are used to provide you with advertising which is more tailored to your interests, or to measure the number of site visits and the most popular pages users visit.
Some cookies are allocated to your PC only for the duration of your visit to a website and these are called session-based cookies. These automatically expire when you close down your browser.
Another type of cookie known as a persistent cookie remains on your PC for a period of time.
Your Personal Information
The personal information you provide to Phoenix Software Ltd will be held on Phoenix Software’s computer systems and may be used by Phoenix Software Ltd in its business. We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys/offers
Additionally Phoenix Software Ltd could use your information for the purpose of billing and payment, licensing, audits, internal record keeping, checking on eligibility criteria and generally supporting Phoenix Software Ltd’s business.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that has been collected. The information may be transferred, used and shared with third parties for registering sales details, licensing audits, checking eligibility criteria, credit and/or identity checking. Your information may be sent overseas to our suppliers for these purposes. All the personal information collected will be processed in accordance with the United Kingdom’s Data Protection Act 1998.
Phoenix Software Ltd sometimes uses third party companies to help us market and provide our products and services to you. Some of these companies are given access to some, or all, of the information you provide to us. These companies are contractually restricted from using your information in any manner, other than in helping us to market and provide you with our products and services. You agree that you do not object to us, or such third parties, contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999 or the equivalent under local applicable law.
Our website may contain links to other website of interest. Once you have used these links to leave our site, you should note that we do not have control over that other website. We therefore cannot be held responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement.
Phoenix Software Ltd may process your data for the purposes of sales and marketing to you. You can withdraw this consent in respect of receiving marketing materials at any time by clicking here. Please note that this process can take up to 14 days.