Putting digital skills and the power of the cloud at the heart of regional recovery

With a £10 billion public sector funding gap predicted for 2021/22, the local authority workforce is increasingly being asked to deliver more with less. It is therefore essential that employees are empowered with the skills, tools and competencies to continue delivering essential citizen services in a way that is dynamic, fluid, able to cross boundaries and be more collaborative than ever. But beyond this, how can local authorities ensure their citizens are able to interact with the council and communicate with employees? And beyond that, how can councils support tenants to get back to work if they have been furloughed?