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Blog

Why local councils are turning to risk management platforms

3 minute read

Kelsey Smith

July 14th, 2025

Why local councils are turning to risk management platforms

3 minute read

Kelsey Smith

July 14th, 2025

As local councils face increasing responsibilities around governance, compliance, and service delivery, whilst having only limited resources, many are turning to risk management platforms to support their needs.  

With small internal teams and rising pressure from regulatory bodies, councils are recognising the value of digital tools to help them stay ahead of risk, ensure compliance, and manage third-party relationships more effectively. 

The growing pressures on local authorities 

Local authorities are no strangers to scrutiny. From data protection regulations like GDPR to financial accountability and cyber resilience expectations, the compliance landscape is expanding. At the same time, councils are required to do more with less, juggling service delivery with risk oversight, often with lean teams and limited specialist knowledge. 

In this context, the need for centralised, automated, and collaborative tools has never been greater. 

Five reasons councils are adopting risk management platforms

1. Supporting small teams

Many councils operate with small governance, risk, and compliance teams. Risk management platforms help by automating manual processes, consolidating documentation, and providing real-time visibility of risk across departments. This reduces administrative burden and allows staff to focus on higher-value strategic tasks.

 

2. Meeting growing compliance demands

From FOI requests and internal audits to Cyber Essentials and national frameworks, the regulatory requirements are increasing. Risk platforms provide a structured way to track, monitor, and report on compliance activities, making it easier to demonstrate due diligence against frameworks such as NCSC CAF, ISO27001, and more.

 

3. Improving third-party risk management

Suppliers, IT providers, and outsourced service partners all pose potential risks. Councils are now expected to understand and manage these risks proactively. Platforms allow for better oversight of third-party relationships, including risk assessments, contract tracking, and incident reporting, all in one place.

 

4. Enhancing transparency and reporting

Council leadership and audit committees need clear, up-to-date information to make informed decisions. Risk platforms offer dashboards and automated reports that simplify communication and keep everyone aligned on priorities and emerging threats.

 

5. Driving a culture of risk awareness

Risk platforms help embed a culture of accountability by giving all departments visibility into their role in managing risk. With user-friendly interfaces and alerts, they make it easier for teams to engage with risk processes and take ownership of their responsibilities.

A smarter approach to risk 

Risk management platforms are no longer a luxury, they’re a necessity. Councils that adopt these tools are better equipped to navigate uncertainty, stay compliant, and protect public trust. 

Whether you’re just starting to formalise your risk approach or looking to mature your existing framework, a digital platform can provide the foundation you need. 

That’s where Phoenix come in. In partnership with Surecloud, we can ease the pain.

Contact our GRC Team now
Image of a smiling IT support professional talking on a headset
Headshot of Kelsey Smith

About the author

Kelsey joined Phoenix in late 2022 as the Content and Social Media Apprentice, moving into Content Executive in 2024 after working closely with the Marketing Team to develop her skills in digital marketing. Kelsey’s passion lies in content creation, which is reflected in her contributions across all areas of the business, from external and internal campaigns to our social media accounts.

Kelsey is not only keen to learn about marketing, but also the challenges organisations face and how Phoenix helps them overcome these.