In the last ten years, technology has become an indispensable component of any organisation, particularly in the healthcare sector where it plays a vital role in streamlining operations and improving patient care. However, managing technology can be challenging and time-consuming for healthcare organisations that aren’t making use of invaluable IT managed services.

Managed IT services are an IT outsourcing solution that offers complete management of IT infrastructure, security, and end-user support for organisations. By leveraging managed services, businesses are able to access skilled technical specialists who seamlessly deploy and oversee their IT systems, minimising any interference with their day-to-day operations.

This approach empowers healthcare organisations to concentrate on their core competencies, such as delivering superior patient care and services, while entrusting IT management to specialists.

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The importance of cyber security in healthcare

With the evolution of technology in healthcare and due to the sensitivity of medical data, cyber security in healthcare has become a huge challenge. A single data breach could compromise thousands or even millions of patients’ personal and medical records and can disrupt critical healthcare operations, such as patient care delivery, medical device functionality, and hospital operations.

To mitigate the risks of cyber threats, healthcare organisations need to adopt a proactive and comprehensive cyber security strategy that encompasses people, processes, and technology. However, many healthcare organisation’s don’t have the resources and skills available to proactively manage threats and protect themselves against increasingly sophisticated cyber threats.

Speak with one of our cyber security specialists now to discover how our Sentinel Essentials managed SOC supports your organisation’s cyber security approach.

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The benefits of IT support for healthcare organisations

Due to in-house IT support for healthcare organisations already being stretched due to a lack of staff, resources, and budget, outsourcing IT managed services offers a lot of benefits. These include:

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Save your budget: eliminate the need to hire and train in-house IT employees, investing in expensive IT infrastructure, and dealing with unexpected IT-related expenses

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Access to skilled IT professionals: you’ll have access to a team of IT specialists who have specialised knowledge and experience in healthcare IT to handle complex IT issues and provide strategic advice for your organisation

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Enhance data security: healthcare organisations are required to comply with strict regulations to ensure patient data privacy and security. IT managed services help organisations to meet these requirements by providing robust cyber security measures, vulnerability assessments, and round-the-clock monitoring

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Increased focus on patient care: by outsourcing IT management to a managed service provider, you’ll be able to free up internal resources and focus on delivering high-quality patient care

Our solutions for providing IT support for healthcare

Alongside access to a team of technical specialists who are readily available to support you, our managed services also relieve some of the stress and strain on your IT department. This allows your IT team to concentrate on other critical areas without becoming overwhelmed, maximising their productivity and efficiency.

Take a look at the managed services we provide:

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IT support managed services

In-house IT support can be difficult for many healthcare organisations due to the complexity of their infrastructure and a lack of resources. Our IT support for healthcare enables you to add a scalable, responsive extension to your IT team that works seamlessly alongside your in-house technical support services.

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Cloud managed services

Due to the healthcare sector having a ‘cloud-first’ approach, it’s imperative that your team is skilled in cloud service delivery. And while cloud is typically simple and intuitive, configuring and managing your cloud environment can be challenging. Our Azure Essentials managed service takes on the management of your cloud environment to manage, optimise, and enhance your cloud efficiency.

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End-user computing managed services

Ensure that your Trust’s environments are operational, optimised, and running efficiently. Our goal is to optimise your end-user compute (EUC) setups by configuring them to best practice, while also ensuring that they operate securely and cost-effectively.

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IT security managed services

Cyber security in healthcare is vital when ensuring that patient and employee data is safe and remains confidential. Provide your Trust with the added security and protection with our Sentinel Essentials managed service, that proactively identifies security concerns across both on-premise and cloud systems, and delivers a suitable response to any identified threat.

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SAM managed services

Save up to 30% on your software spend by implementing Software Asset Management (SAM) across your Trust. Working with us to deliver SAM allows your organisation to concentrate on the results of the periodic reviews, allowing you to make the most of the information presented.

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Data and backup managed services

Organisations today demand continuous application availability, and none so more than in the healthcare sector. For healthcare organisations, it’s imperative that they’re able to recover quickly and cost-effectively when servers or storage devices go down. Take advantage of our Backup-as-a-Service and Disaster Recovery-as-a-Service solutions to ensure you’re always back up and running when there’s an outage.

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Speak with our managed service specialists today

Arrange a call with one of our managed service specialists now to find out how our managed services support your organisation to plan for the future and optimise business performance.

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