Phoenix Software have worked with customers in the Housing Sector for over 30 years and now have many strategic relationships with a large proportion of housing associations across the country.
This level of exposure to the sector has provided us with an unrivalled level of knowledge around the challenges that our housing customers face and the business aims that many are working towards. Over the last two years for example, we have seen numerous Housing Associations go through mergers and acquisitions which has left IT departments with the task of consolidating and optimising services. As part of this process, we have also seen reductions in those customer’s budgets putting more pressure on IT departments to deliver more with less.
We have invested significantly in the development of frameworks and partnerships with key vendors in our industry to help housing customers reduce expenditure where possible. We have also expanded our in-house levels of expertise, as well as our partner network, to be able to support our Housing Association customers with their digital transformation strategies and move towards a more streamlined, agile and mobile workforce.
By working with our customers from the point of strategy creation, we are able to advise and assist in adopting a cloud-first strategy based on services such as Microsoft 365 and Azure; as well as leveraging additional security features and capabilities from complimentary solutions such as Enterprise Mobility and Security, Power BI, Dynamics 365 and Flow.
See below for some of the customers we’re already working with to deliver transformative change.
No matter where you are on your cloud journey we are here to help, assess, migrate, manage, protect, optimise and innovate.
As more housing sector organisations move business critical data and applications to the cloud, the ability for employees to securely connect and access data and services is key to operational efficiency, effectiveness and employee productivity, especially in times of crisis.
While cloud technology has for many years enabled increasing numbers of employees to become more mobile, in recent months it has become a critical tool for embracing new and more permanent working practices. Creating a cloud-enabled workforce is vital for the sector’s digital future, by enabling organisations to harness virtual collaboration tools and mobile apps that extend networks and strengthen teamwork when working from home.
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Joseph Rowntree Foundation creates impact in the community by providing more people with care as a result of saving money with their move to Microsoft Azure
As an independent social change organisation working to solve UK poverty, Joseph Rowntree Foundation identified that their ageing infrastructure didn’t provide a platform to enable the organisation to change. This meant that they needed to move to a new internal IT infrastructure that could respond to the varying demands of a modern digital workplace and be one that is both secure, stable and simplified.
Read the case studyUnderstand how Microsoft Teams can enable a successful transformation in the housing sector when it comes to communication, collaboration and driving workforce efficiencies.
According to the National Housing Federation, England needs approximately 145,000 new social homes every year with 90,000 at below-market rate. However, in 2018 we saw only 6,000 social rented homes built as a result of sharp government cuts.
Such budget cuts are placing great pressure on the UK’s housing associations to do more with less, despite growing demands from an ever-increasing population. To alleviate these pressures, many associations are going through mergers and acquisitions to streamline their processes.
Efforts to increase collaboration and shared services are a big focus to help reduce costs. In addition, housing associations are having to engage more directly with tenants when it comes to chasing payments, managing service charges and communicating about repairs and maintenance by cutting out middleman local government agencies – in another bid to cut costs.
This means associations need to start looking at other areas and processes they can streamline, to make way and create more time for this new way of tenant engagement.
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Cost cutting was not the key driver, but it has become one of the outcomes of what we’re moving to. Roughly, there is a 50% saving in certain areas of our current IT expenditure by moving to the cloud – so we get more for less. For every £1,000 saved in IT that’s potentially 2 weeks’ worth of people being within one of our care homes. So, the more effective we are at spending our cash the better it is for the community as a whole.
We partner with both world-leading partners and technology specific start-ups to ensure we can offer the best solution for your strategies and budgets.
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Founded in 1966, Accent Housing provides social housing for 35,000 people and has grown considerably in recent years to now...
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As an independent social change organisation working to solve UK poverty, Joseph Rowntree Foundation identified that their ageing infrastructure didn’t...
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For more than half a century, London & Quadrant (L&Q) has been creating homes and neighbourhoods to be proud of....
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Sentinel Housing Association owns and manages 10,000 homes across 12 local authority areas in the South East of England. They’re...
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Joseph Rowntree Foundation (JRF) is a social policy research and development charity based in York. JRF’s relationship with Phoenix has...
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Family Mosaic is one of the largest housing associations in the South of England, providing people in London, Essex and...
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Orbit Group is one of the largest housing providers in the UK, employing over 1,500 people and managing around 38,000...
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Valleys to Coast (V2C) is a not-for-profit Housing Association which manages approximately 6,000 properties within the county borough of Bridgend...
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When Housing Associations go through a merger, various transfers and transitions take place such as staff, assets and financial documentation....
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Greg Dean, Phoenix Sales Manager for Charities & Housing Associations, takes a look at the progress of cloud within both...
By Greg Dean, Sector Sales Manager – Charities & Housing Associations UK housing associations provide a wealth of vital services...
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We work tirelessly to ensure we are on the relevant framework agreements to enable you to procure your IT in the most appropriate way. Our current framework arrangements are listed below.
Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures data, AI, security, and collaboration tools. By understanding the individual goals of its customers, Phoenix delivers remarkable, outcome-focused IT solutions and services that allow UK organisations to make a difference to the lives of their employees, service users, and communities.
Phoenix is a signatory on the Race at Work Charter, and a Disability Confident and Living Wage employer. The company is also actively involved in encouraging more women into the IT industry.
