We are committed to ensuring equality, diversity, and inclusion throughout our workforce and eliminating unlawful discrimination.

Our aim is to create a workforce that is reflective of everyone within society, represents and inspires equality, and celebrates individuality. We realise that this is an ongoing task and are working towards improving diversity and inclusion throughout our business with measured actions and initiatives.

Read our Diversity and Inclusion Policy

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Inspiring change from within

Find our resources for encouraging diversity and inclusion within your organisation below.

people in an office

Modern workplace and accessibility workshop

Our workshop is designed to support your organisation to create a more modern, inclusive, and accessible workplace.

Find out more now

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LGBTQ+ resources

Check out our series of blogs and videos to celebrate Pride and our LGBTQ+ community below.

Blog: Proud to be Phoenix  |  Video series: Pride  |  Blog: Pan and proud

Find out more now

Phoenix’s commitment

Women in IT 

We are passionate about helping women to advance in the IT industry by providing them with access to and support from other women working within the industry, as well as flexible working for every employee and an enhanced parental leave package. This commitment has proved hugely successful with 32% of positions at Phoenix held by women – well above the 20% industry average.

We have also begun our grassroots work by speaking in schools to highlight the roles available within the tech industry and encourage more women to consider careers in tech from an early age.

Check out our Women in IT blog series and Women in IT podcasts to explore key topics relating to gender equality and first-hand experiences from women working within the IT and tech industries.

Read more about our gender equality actions

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Living Wage Employer

We are proud to be an accredited Living Wage Employer, supporting an important socially responsible policy and investing in our people.

Our Living Wage commitment means that everyone working at Phoenix receives the real living wage as a minimum. In addition to this, when establishing partnerships with third-party contractors, sub-contractors, and suppliers, we also check their living wage status to ensure that the message is heard and acted upon by all

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Race at Work

We are a proud signatory on the Race at Work Charter. The Charter comprises of five principal calls to action for leaders and organisations across all sectors. Signing it commits us to taking practical steps to ensure that we are tackling barriers that ethnic minority people face in recruitment and progression.

Accessibility Fundamentals

Accessible technology

We work with our customers and employees to ensure that they can utilise the accessibility options available to them within the technology, apps, and services we all use daily. Whether this is the device they use, the accessibility checker within Outlook or Word, or live captions that can be added to all Microsoft Teams meetings, we ensure that how we work is as inclusive as possible.

Disability Confident Employer

Disability Confident Committed Employer (Level 2)

We are a Disability Confident Committed employer. The Disability Confident scheme supports organisations like Phoenix to make the most of the talents people with disabilities bring to the workplace. The scheme aims to help successfully recruit and retain people with disabilities and health conditions. It was developed by employers and representatives of people with disabilities to make it rigorous but easily accessible – and is one that we fully embrace.

We have furthered this by building our Accessibility Centre of Excellence (ACE) within our Pocklington head office, providing accessible access to the building and an accessible meeting room.