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Phoenix Protect – Active Response managed service

Our managed SIEM solution utilises Microsoft Sentinel to provide 24/7 threat detection, analysis, and response.

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Last year, over half of UK organisations were targeted with cyber-attacks, highlighting the urgent need for dynamic and forward-thinking security measures. Traditional defences often fall short against the complexity and frequency of modern threats. Discover Phoenix Protect – Active Response.

49

of UK businesses reported a basic technical cyber security skills gap

43

of UK businesses experienced a cyber breach or attack, with medium to large businesses being most frequently targeted

204

nationally significant cyber attacks, an average of four a week, were handled by the NCSC in a 12 month span

What do our customers say about Phoenix Protect – Active Response

“We have built a long-standing partnership with Phoenix based on trust and proven success. Having collaborated with Phoenix for multiple services, including Microsoft-related solutions, for over five years, we felt confident in entrusting our critical security needs to Phoenix.”

Rob Fisher, IT Operations and Security Manager at Shelter

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“Having a SOC is an absolute no-brainer. No organisation our size can build this level of protection ourselves, so you would be mad not to have one.”

James Hickens, ICT Operations Manager at Blaby District Council

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“Whatever you do with Phoenix, take the Sentinel Service. It’s been one of those services that just worked for us. We are now more confident that any issue will be addressed promptly and effectively than ever before.”

James Blair, Director of Development and Operations at the University of Stirling

University of Stirling logo - WHT

“The service we get from the Phoenix SOC exceeded our expectations. The responses we get from the security team could not be more comprehensive.”

Carl McCabe, Interim Cyber Security Manager at the University of Hull

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Is your current cyber security strategy enough to combat today’s threats?

A growing volume of alerts doesn’t always mean better protection. In many cases, it signals a lack of prioritisation or correlation between events, making it harder for teams to distinguish genuine threats from routine activity.

Even when threats are identified, delays in investigation or containment can suggest gaps in response capability.

Many organisations have invested in multiple security solutions over time, but these tools don’t always integrate effectively. This can create blind spots where activity isn’t fully visible or connected across the environment.

When security isn’t clearly defined or supported, responsibility often falls on already stretched IT teams. This reactive “firefighting” approach can reduce time available for strategic improvements and preventative work.

Without continuous insight into emerging threats, organisations may rely on reactive decision-making.

If reporting is difficult to interpret or heavily manual, it can be a sign that leadership isn’t getting a clear, accurate view of risk exposure.

When audits or regulatory checks become more time-consuming or stressful, it can indicate gaps in documentation, visibility, or control consistency across the organisation.

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Image of an IT support professional working on a computer with a headset on
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Introducing Phoenix Protect – Active Response: your advanced defence against cyber attacks

Phoenix Protect – Active Response is a powerful managed security service built on Microsoft Sentinel. Our specialist UK based SOC team leverage this industry-leading platform to provide you with:

Real-time threat detection:

identify and respond to threats the moment they emerge, minimising potential damage and downtime

Expert security analysis:

our highly trained analysts interpret security data, prioritise threats, and provide actionable insights

24/7 security monitoring:

gain peace of mind knowing your systems are under constant vigilance, even outside of business hours

Advanced threat containment:

enhance your security posture with our advanced threat containment add-on service, designed to isolate and neutralise sophisticated threats

Improved regulatory compliance:

meet industry and government security regulations with confidence

Build your managed IT security business case

  • The sobering reality of cyber security today
  • The hidden and not so-hidden costs of a cyber incident
  • Where in-house security can fall short
  • The managed IT service advantage
  • Building the business case
  • Real-world results
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Front page of the Building a business case for managed IT security whitepaper

Why partner with Phoenix?

We are passionate about helping businesses achieve robust cyber security. When it comes to managed solutions, Phoenix stands out as the leading choice. We are a Microsoft Partner for Security, a member of the Microsoft Intelligent Security Association (MISA), and Microsoft’s UK Partner of the Year.

Our accolades, along with our extensive certifications, reflect our commitment to excellence and innovation in cyber security.

How does this compare to building an in-house SOC? 

Building an in-house SOC requires significant investment in skilled staff, 24/7 coverage, tooling, and ongoing threat monitoring, often in a highly competitive talent market. It can also be difficult to scale and maintain consistently over time. 

Video thumbnail. Image text says 24/7 human-led monitoring, detection, and response.

Results that matter

99.08

SLA achievement over the last 12 months

98.87

Net Promotor Score over the last 12 months

125

certifications and credentials in our SOC team

Microsoft Intelligent Security Association Logo
Microsoft Solutions Partner - Security - Logo
BSI Assurance Mark ISO 20000-1 - Logo
BSI Assurance Mark ISO 27001 - Logo
BSI Assurance Mark ISO 9001 - Logo
Cyber Essentials Certified Plus - Logo
CISP Approved Memeber - Logo
Microsoft Verified Managed MXD Solution logo

Phoenix Protect – Active Response FAQs

A managed SIEM is a service that lets an external provider take care of an organisation’s security systems. It involves gathering, processing, and acting on security events and incidents, making sure that possible threats are spotted and dealt with quickly.

Microsoft Sentinel is a scalable, cloud-native Security Information and Event Management (SIEM) solution that delivers an intelligent and comprehensive solution for SIEM and security orchestration, automation, and response (SOAR).

Microsoft Sentinel provides cyber threat detection, investigation, response, and proactive hunting, with a bird’s-eye view across your enterprise. Microsoft Sentinel also natively incorporates proven Azure services, like Log Analytics and Logic Apps, and enriches your investigation and detection with AI. It uses both Microsoft’s threat intelligence stream and also enables you to bring your own threat intelligence.

Yes. Phoenix Protect – Active Response is fully designed, delivered, and supported in the UK by Phoenix.

Our security operations are run by UK-based specialists, giving you direct access to experts who understand UK compliance, regulatory requirements, and the challenges faced by public sector organisations.

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Get started with Phoenix Protect – Active Response now

Ready to secure your organisation with Phoenix Protect – Active Response?
Speak with one of our Security Specialists today to discover how we can protect your organisation from cyber threats.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.