Policing
IT solutions and police IT software that gives officers more time on the front line and less time in the back office.
Policing is one of the most demanding environments in the public sector. Officers operate under pressure, in complex situations, where the technology they rely on must work every time, without fail.
Phoenix understands that policing technology is not just about efficiency. It is about giving officers the tools to do their jobs safely and keeping public confidence high. Time should be spent on the front line, not in front of a screen.
Working with police forces across the UK, our IT solutions are built around the realities of policing. That means the control room, the watch, the back office, and everything in between.
Addressing the challenges of policing
Utilising AI and machine learning to reduce the administrative burden of incident reporting so officers spend more time on frontline policing.
Keeping sensitive operational data and criminal intelligence secure against a growing and sophisticated cyber threat
Modernising ageing force-wide systems without disrupting critical operations or officer workflows
Enabling real-time communication systems to ensure effective coordination and data sharing between the control room, back office, and officers in the field
Meeting Police Reform requirements and national digital policing standards with a clear, sustainable technology roadmap
Building and maintaining public confidence through transparent, accountable use of policing technology
Our public safety customers
Supporting policing with a range of IT solutions
Police forces need IT that is always available, consistently reliable, and supported by people who understand the operational environment. Phoenix’s managed IT services provide forces with expert, responsive support. This covers the service desk and end-user computing through to third-line support and security operations. Our team becomes an extension of your force’s IT function, giving you the capacity and capability to keep everything running.
Explore our managed IT services
The cyber threat to police forces is real, targeted, and growing. Phoenix helps forces build a security posture that is proportionate to the risk and aligned with national policing standards. From threat detection and managed security operations to governance, risk, and compliance, we cover the full spectrum.
Discover our cyber security solutions
Modernising a force’s infrastructure is one of the most significant and complex IT challenges in policing. Phoenix works with forces to plan and deliver infrastructure programmes. We improve connectivity between the control room, back office, and officers in the field, without compromising operational continuity. Whether migrating to cloud, refreshing on-premises systems, or designing a hybrid environment, we bring the expertise to deliver it.
Explore cloud and infrastructure solutions
Effective policing depends on getting the right information to the right people at the right time. Phoenix helps forces manage their data more effectively. We improve data quality and integration across systems. We also deliver analytics that support better decision-making, resource allocation, and crime reduction.
Explore our data and analytics solutions
Physical security is a critical part of a police force’s overall security posture. This covers everything from custody suites and control rooms to force headquarters and remote stations. Phoenix provides CCTV, access control, visitor management, and perimeter security solutions. These protect people, premises, and evidence, and integrate with your wider IT and security environment.
Explore our physical security solutions
AI has significant potential in policing. It can streamline incident reporting, automate routine tasks, and support more effective resource deployment. Phoenix helps forces explore AI adoption in a careful, evidence-based way. Any use of AI must be transparent, accountable, and aligned with national guidance on policing technology and data ethics.
Explore our AI capabilities
Phoenix as a Microsoft partner
Phoenix is one of the UK’s most recognised and accredited Microsoft partners. We work with blue light and public safety organisations across the country. Our Microsoft capabilities cover Modern Work, Azure, and advanced security solutions. All are deployed with a deep understanding of fire and rescue operational environments.
True partnerships. Remarkable outcomes.
Policing FAQs
Technology partners that work with police forces should understand the unique operational, regulatory, and security challenges of policing. This includes the demands of control rooms, frontline officers, evidence handling, information governance, and compliance with national policing standards.
The National Policing Digital Strategy provides a framework for using technology to improve public services, increase efficiency, strengthen collaboration, and enhance security across UK policing. To align with the strategy, forces should assess their current digital maturity, identify capability gaps, prioritise investments, and develop a realistic technology roadmap. Working with an experienced technology partner can help translate the strategy into practical projects that fit operational needs, available budgets, and long-term transformation goals.
Talk to our policing specialists
Our specialists work directly with police forces across the UK. Book a free call to discuss your force’s IT challenges.