Data Protection

Explore our commitment to safeguarding your information through robust adherence to leading data protection standards.

From GDPR to industry-specific regulations, rest easy knowing that your data is handled with the utmost care and compliance.

Phoenix as a Data Processor

As a Data Processor there are several things, we either have in place today or will put in place as part of our agreement with you. We have outlined some of these on this page.

Website Privacy Notice

This privacy policy sets out how we use and protect any information that you give when you use our website.

Accessing Your Personal Data

Everything you need to know about your rights as the ‘data subject’, how to access your personal data from us, and how we respond to subject access requests.

Cookie Policy

This cookie notice sets out what cookies we use, how they’re used and how you can manage your cookie preferences when you use our website.

Questions, complaints and Subject Access Requests (SARs)

Any questions or Subject Access Requests (SARs) should be sent to: [email protected].

You have a right to lodge a complaint if you believe that Phoenix has not upheld the rights, obligations and responsibilities set out in this Privacy Policy. Please send any complaints to: [email protected].

EU Representative

We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:

European Union (EU)

Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website here.