Phoenix Protect – Managed Vulnerability Intelligence

Our Managed Vulnerability Intelligence Service helps you identify, prioritise, and remediate software vulnerabilities across your IT estate through actionable insights and clear reporting.

Software vulnerabilities pose a serious risk to organisations, enabling attackers to steal data, disrupt operations, and cause financial loss by exploiting weaknesses in unpatched systems and applications.

Identifying and addressing vulnerabilities effectively is a major challenge. The sheer volume of vulnerabilities reported across a typical IT estate makes it difficult for IT teams to know where to start. Organisations need a way to understand and prioritise the vulnerabilities that present the greatest risk, so remediation efforts can be targeted and impactful.

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What is Managed Vulnerability Intelligence?

Managed Vulnerability Intelligence is a service developed and delivered by Phoenix to provide targeted vulnerability reporting across an organisation’s IT estate.

The Managed Vulnerability Intelligence service builds on the strengths of a trusted, industry-recognised third-party platform to provide valuable insights into your asset exposure risks. With targeted prioritisation, our service enables your IT team to effectively focus their remediation efforts on those assets and vulnerabilities presenting the greatest risk to your organisation.

It performs in-depth discovery across a wide range of common on-premises infrastructure components, including hypervisors, networking equipment, storage systems, and servers, as well as Infrastructure-as-a-Service (IaaS) components within Microsoft Azure.

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The challenge

Organisations face several obstacles when managing software vulnerabilities. In 2025 alone, over 45,000 vulnerabilities were disclosed, an average of 129 new CVEs every day, making visibility and prioritisation more critical than ever:

Visibility is critical:

organisations need a clear view of vulnerabilities across their IT infrastructure to address them and reduce the risk of exploitation

Compliance requirements:

many certifications, industry best practices, NCSC guidelines, and governing bodies require an effective vulnerability management strategy, which starts with understanding where the vulnerabilities are

The cost of delay:

failing to address vulnerabilities promptly increases the risk of active exploitation, with numerous high-profile cases resulting in severe operational and financial impact

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The key features of Managed Vulnerability Intelligence

Our service combines advanced discovery with actionable insights to help you prioritise and remediate vulnerabilities effectively.

Focused monthly reporting:

clear, concise reports on vulnerabilities identified across your in-scope infrastructure

Contextualised prioritisation:

vulnerabilities ranked by asset exposure, helping you focus on the issues that pose the greatest risk

Actionable insights via Phoenix’s Exposure and Vulnerability Insights Hub:

proprietary Phoenix dashboards providing visibility and insights into your exposure and vulnerability priorities, and access to remediation actions for faster resolution

Empowered remediation:

equip your IT team to target remediation activities more effectively, saving time, reducing risk and improving security posture

Extend your support

Need help mitigating the vulnerabilities in your organisation? If your IT team is already stretched, Phoenix offer consultancy services to help remediate the vulnerabilities reported by the service, to an agreed scope.

Phoenix professional services can help you create and implement a proactive vulnerability management strategy, reducing the risk of exploitation and reinforcing your security posture.

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The impact of unpatched vulnerabilities

of breaches involved vulnerabilities where a patch was available but not applied.

of organisations knew about a vulnerability before breach but failed to patch in time.

of known exploited vulnerabilities were exploited within 192 days of public disclosure.

Why partner with Phoenix?

We are passionate about helping organisations achieve robust cyber security. When it comes to managed solutions, Phoenix stands out as the leading choice. We are:

A Microsoft Partner for Security
A member of the Microsoft Intelligent Security Association (MISA)
2021 Microsoft UK Partner of the Year

Our accolades for 2024 and 2025, along with our extensive certifications, reflect our commitment to excellence and innovation in cyber security.

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Results that matter

We pride ourselves on our commitment to continuous improvement, driven by customer feedback.

99.7

SLA achieved across all our managed services

positive feedback across all our managed services

248282

tickets completed across all our managed services

Talk to our Managed Service Specialists today

Arrange a free chat with one of our Managed Service Specialists today to discuss how our Phoenix Protect – Managed Vulnerability Intelligence service has enabled organisations like yours to identify, prioritise, and remediate software vulnerabilities across their IT estate.

Alternatively, please email us at [email protected] or call 01904 562200 and one of our specialists will be in touch to discuss your requirements.