Managed Support

Let Phoenix help your team with our IT Support Managed Service

From networks and applications to servers and everything in between, when something goes wrong it can hinder productivity and impact your day-to-day business.

We all need a little support sometimes, so our IT Support Managed Service is designed to be a scalable, responsive extension to your own IT Team that seamlessly augments in-house technical support services for organisations of all sizes. Available in Bronze, Silver, Gold or Platinum, the Phoenix IT Support Managed Service comes in the following packages – all of which can be tailored to your needs.

Reactive Support

Expand your technical support capability and gain peace of mind with the Phoenix Reactive Support Service - backed by Microsoft Premier Support

Proactive Support

Take advantage of our in-house expertise to advise, guide, plan, implement and manage your organisations IT journey.

Monitoring & Alerting

Due to organisations reliance on technology, IT system availability and stability is more important than ever.

Patching Support

Keeping systems up to date is essential in today’s world where security threats and legislation are rapidly evolving and it’s important to stay as evergreen as possible.

Policies & ISO Accreditations

Phoenix Software has been certified by BSI to ISO 9001 Quality Management and ISO/IEC 27001 Information Security Management under certificate numbers FS 554112 and IS 620034.

We are also hold the Cyber Essentials certification and are part of the Disability Confident Committed scheme.

Recent Blog Posts

25-03-2020 – Many charities and intergovernmental organisations (IGOs) are on the frontline when it comes to fighting the current pandemic, therefore, it’s important for volunteers to use innovative technologies that allow them……
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– Are you entering unknown territory amidst the new remote learning wave sweeping the nation as our UK schools close? In……
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23-03-2020 – The term ‘Big Data’ has been around for a long time and arguably the concept has been around for even……
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©2020 Phoenix Software All Rights Reserved. Phoenix Software Limited is a company registered in England and Wales, with company number 02548628 and VAT number GB 755 3490 15. Registered Office Address - Bytes House, Randalls Way, Leatherhead, KT22 7TW

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