Secure, scalable support with AWS managed services
Our AWS managed services act as an extension of your team, helping you maintain a stable, secure, and cost-effective cloud environment. We deliver proactive support that aligns with your business goals and adapts as your needs evolve.
Tailored cloud support services
Phoenix offers a tiered model of cloud support services to meet the diverse needs of public sector organisations:
Our Core Managed Services provide the foundation for operational stability. This includes 24/ 7 access to our service desk and technical architects, proactive monitoring using AWS-native tools, and regular health checks to ensure your environment remains optimised and cost-efficient.
For organisations with heightened security and compliance requirements, our Securing Managed Service layers in advanced protection. We deliver managed cloud security through threat detection, incident response, disaster recovery planning, and compliance support aligned with AWS best practices.
To meet specific operational needs, our Bolt-On Services offer additional flexibility. These include backup and SysOps support, DevOps pipeline reviews, and customised reporting to enhance visibility and governance.

