An introduction from our new CTO

The Office of the CTO

We’re moving to a “Office of the CTO” model, a shift designed to amplify the voices and capabilities of our technical leaders across consultancy, managed services, and overlay functions. This model enables us to: 

• Align deeply with customer needs through sector-specific expertise and solution development 

• Foster innovation by empowering teams to ideate, experiment, and scale new services faster 

• Drive thought leadership in emerging areas like AI, cyber security, and cloud transformation in addition to the core capabilities and cost optimisation organisations need to maximise modern technology  

Our IT Services business is evolving and growing rapidly to meet the demands of an ever-changing market, with most of our staff now delivering in a form of technically focussed role. We hold the highest levels of accreditations and competencies with the world’s largest technology companies, working alongside them and our customers – the focus is clear: deliver scalable, relevant services that deliver measurable value and trusted partnerships.

Some of our key priorities include:

• Artificial intelligence: building on our full stack of AI capability across pro-code, low-code, Microsoft Copilot, GRC and end user adoption services. As one of the UK’s leading AI partners, we will expand our services to continually address sector specific needs
• Maximise our unique experience and capabilities across on prem, hybrid and cloud platforms: with decades of experience building infrastructure and navigating many technology shifts across organisations datacentre estate, we are well placed to help organisations modernise applications, infrastructure and integrate AI, Security and data services depending on their specific needs
• Cyber security: our breadth and depth of Security capability is developing rapidly from the high bar we have set ourselves; we will continue our aim to be the leading UK based cyber security services partner, working with a broad range of global security vendors
• Managed services expansion: building end-to-end lifecycle services that transition seamlessly from IT projects to ongoing support for organisations we partner with, addressing the skills shortage and allowing organisations to focus on their business priorities

Our customers are at the heart of everything we do. Whether its supporting organisations bolster their security postureor helping a university navigate complex AI strategy decisions, our approach is rooted in empathy, expertise, and execution.

As a top 10 Great Places to Work certified organisation for a large company, culture is key to our success. The collaboration we have across teams from technical pre-sales, delivery and managed services, is essential to our success. We will continue to invest in talent development through leadership coaching, technical certifications, and innovation challenges and one that empowers every team member to contribute to our mission.”