Everything you need to know about Microsoft’s new Agent 365 and Frontier Suite
3 minute read
Becky Brown
March 9th, 2026
Microsoft has publicly launched Agent 365, the control-plane for AI agents, and Microsoft 365 E7, a new top-tier enterprise subscription designed to place AI agents and advanced automation at the centre of modern work.
The announcement marks a clear shift in Microsoft’s enterprise strategy: AI is no longer an add-on, it’s foundational.
Microsoft Agent 365
The rapid rise of AI agents shows organisations are seeing real value. But when adoption outpaces governance, it can create blind spots, reduce ROI, and introduce genuine security risks. As agents become more capable and autonomous, trust becomes critical.
80% of the Fortune 500 are already using agents from Microsoft. The opportunity is clear – but without the right guardrails, scale can quickly become risk.
As a result, Microsoft Agent 365, available from 1 May 2026, has been designed to help organisations manage AI agents across the enterprise.
It will provide a central way for IT teams to discover, monitor, govern and manage AI agents operating within their environment, using the same infrastructure, applications and protections organisations already rely on to manage their workforce.
As organisations begin deploying more AI-powered automation, tools like Agent 365 will play an important role in maintaining oversight and control.
Introducing the Frontier Suite
Launching on the 1 May 2026, Microsoft 365 E7 bundles Microsoft 365 E5, Copilot for Microsoft 365, Microsoft Entra Suite, and the new Agent 365 governance platform into a single trusted solution.
E7 gives customers a single, unified platform that meets their needs and the ability to adopt a richer set of capabilities more cost-effectively.
Talk to us
These announcements represent more than just a new SKU. They signal modernisation:
- AI agents are becoming managed digital workers
- Licensing is aligning with automation
- Governance is embedded, not optional
Successfully adopting Microsoft Agent 365 and Microsoft 365 E7 requires more than just licensing, it needs the right technical knowledge, strategy, and support.
We have over 35 years of experience as a Microsoft partner, with specialist knowledge in cloud, AI, data, security, identity, licensing, and more (with a dedicated, 17-strong Licensing Team).
We’re one of the UKs most recognised and awarded partners, having achieved Microsoft Frontier Partner status and Azure Expert MSP. Phoenix supports organisations with everything from strategic planning and licence optimisation to secure deployment and adoption of AI-powered services.
Talk to our Licensing Team to understand what this means to your organisation.
About the author
Becky Brown, Head of Microsoft Licensing and Strategy.
Becky has been leading the Microsoft Licensing practice since 2016. With her extensive experience in managing Enterprise Agreement contracts and customers’ licensing requirements, Becky has built one of the largest Microsoft Licensing Teams in the channel.
In 2022, Becky’s role expanded to include leading Phoenix’s regional strategy. She has been successful in strengthening our relationships with both Microsoft and customers in the North-West and North-East regions, expanding our available office space to these areas through the development of partnerships with customers in region.