Hett 2025: what we explored in the world of Healthtech
5 minute read
Darren Moore
October 15th, 2025
The challenges facing the NHS and wider healthcare sector are complex, too complex for any single vendor or technology to solve alone. From interoperability and data sharing to workforce pressures and patient experience, every digital project connects to a much bigger picture.
That’s why collaboration, between partners, vendors, and healthcare leaders, is no longer a nice-to-have.
At HETT 2025, we joined forces with ServiceNow and GlideFast to showcase how collaboration can help healthcare organisations move faster, work smarter, and deliver better care outcomes. For those of you who stopped by our stand, it was fantastic to meet you and hear your thoughts firsthand. For those who couldn’t make it, here’s a glimpse of what we were up to.
Why partnership matters in Healthtech
Digital transformation in healthcare isn’t just about adopting the newest tools, it’s about integrating systems, people, and processes in a way that delivers measurable impact.
Many NHS organisations already have multiple vendors, complex infrastructures, and limited time to drive change. That’s where strong partnerships make all the difference.
By combining Phoenix’s strategic expertise, ServiceNow’s leading digital workflow platform, and GlideFast’s deep technical delivery experience, we’re helping healthcare providers to:
- Streamline patient and staff workflows
- Improve data visibility and decision-making
- Build scalable digital foundations that evolve with their needs
This joined-up approach ensures technology doesn’t just digitise existing problems, it transforms the way care is delivered.
From collaboration to real-world impact
At HETT 2025, the conversations were clear: health leaders want practical, outcome-driven transformation. They’re looking for trusted partners who can deliver results, not just technology.
Across the two days at our stand, we explored how connected platforms and collaborative delivery models can:
- Break down silos between departments
- Reduce admin burdens for frontline staff
- Create seamless, secure experiences for patients
Together, we can accelerate the move from digital ambition to tangible impact, helping NHS organisations deliver better care, faster.
Continuing the conversation
Collaboration is the most powerful catalyst for innovation in healthcare. Through ServiceNow, GlideFast, and our broader ecosystem of partners, Phoenix is here to help the NHS and healthcare providers unlock their full digital potential.
For those we spoke to at HETT, thank you again for stopping by our stand, your questions and insights were invaluable. If we didn’t get a chance to meet, we’d love to hear from you.
Ready to explore the power of collaboration?
If you’d like to explore how we can work together to overcome your organisation’s challenges, let’s continue the conversation.
Get in touch
About the author
Darren Moor, Head of ServiceNow.
Darren’s extensive experience in IT asset management and software asset management has been instrumental in guiding clients through digital transformation initiatives. Darren’s leadership has been pivotal in establishing Phoenix’s strategic partnership with ServiceNow, enabling the delivery of innovative IT solutions that enhance productivity and optimise service delivery for customers.