How cloud-based CCTV monitoring is tackling anti-social behaviour in housing
2 minute read
Arron Woods
September 2nd, 2025
From a surge in anti-social behaviour to the growing complexity of property management, housing associations are facing challenges that demand smarter, scalable solutions. Physical security, once a reactive measure, is now a proactive tool for protecting communities.
Anti-social behaviour and operational strain
Anti-social behaviour (ASB) continues to disrupt tenant wellbeing and community cohesion. Whether it’s vandalism, noise complaints, smoking in communal areas, or unauthorised access, these incidents affect residents’ quality of life and place a heavy burden on housingemployees. ASB, including behaviours often associated with anti-social behavioural orders (ASBOs), can be difficult to monitor and manage without the right tools.
At the same time, property management is becoming more complex. With multiple sites to oversee, limited resources, and rising expectations around tenant safety and experience, housing teams need solutions that reduce manual workloads and improve response times.
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What is hybrid cloud security and how is it helping housing associations?
Modern security monitoring systems like Verkada’s hybrid cloud security platform are changing the game in physical security. These systems combine high-definition CCTV surveillance, intelligent software, and remote monitoring services to give housing teams real-time visibility across their properties. That means faster responses, better incident documentation, and fewer site visits.
Verkada’s platform enables teams to:
Receive proactive alerts for anti-social behaviour
Monitor multiple sites remotely using CCTV monitoring services
Share footage instantly with internal teams or external agencies
Reduce hardware maintenance with cloud-based storage
Improve tenant satisfaction by creating safer, more secure environments
Whether you’re looking for the best CCTV system for your housing estate or need remote monitoring services that scale across multiple properties, Verkada’s cloud based CCTV and physical security solutions offer a practical and scalable solution.
Phoenix, Verkada, and National Housing Federation (NHF)
To support housing providers in making the switch to smarter security, Phoenix and Verkada have teamed up to offer an exclusive discount where NHF members can take advantage of an exclusive 32.5% discount on Verkada camera hardware and licences*. This offer makes it easier for housing organisations to upgrade their security infrastructure and see instant results.
*This offer is available to new customers only and requires a minimum purchase of £10,000. Offer applies to camera hardware and licences only, and doesn’t include additional products like sensors, alarms, access control, or other workplace solutions.
Boosting efficiency in property security management
Smart physical security doesn’t just improve safety, it helps housing teams work more efficiently. By automating CCTV surveillance and centralising access, you will reduce site visits, cut down on manual checks, and focus on strategic tasks, meaning:
- Lower operational costs
- Better use of staff time
- Easier compliance with safety regulations
- More accurate data for decision-making
Join the webinar: Secure more, worry less: how Verkada is safeguarding communities with smart security
Join us for an exclusive webinar hosted in partnership with Verkada and the NHF where we’ll show you how Verkada’s smart tech makes it easier to monitor remotely, respond faster, and create safer, more welcoming places to live. Attendees will also recieve a FREE YETI mug as a thank you for attending!
Learn more and secure your spot
About the author
Arron Woods, Public Safety Lead
Arron re-joined Phoenix at the start of 2024 as the Physical Security Business Development Manager, focusing on all aspects of physical security after taking a short break from the IT industry to work for the emergency services.
Arron has worked within the IT industry for 7 years in total and has held several roles including account management, cyber and network security, and governance, risk and compliance.