Phoenix achieves Microsoft Copilot Specialisation
3 minute read
Phoenix Software
January 6th, 2026
We’re thrilled to announce that we have achieved the Microsoft Copilot Specialisation, reflecting our commitment to empowering organisations with AI. This achievement demonstrates our dedication to helping organisations unlock safer, smarter, and more productive ways of working with Copilot.
Achieving the Copilot Specialisation places Phoenix among a select group of Microsoft partners globally, recognised for their proven expertise in deploying, managing, and helping organisations successfully adopt Copilot solutions.
A milestone that reflects our commitment to AI
The rapid rise of AI has changed how organisations think about productivity, automation and digital transformation. At Phoenix, we’ve been early adopters of AI-powered solutions and long-term advocates for their responsible use. Securing this specialisation reinforces our ongoing commitment to helping customers confidently embrace AI in a way that drives measurable value.
Powered by exceptional in-house expertise
Our in-house specialists’ experience in delivering valuable assessments and real-world deployments have led to us having one of the most skilled AI teams in the space.
Their hands-on experience spans Copilot for Microsoft 365, Copilot Studio, and broader AI integrations, ensuring our customers get access to best-in-class guidance at every stage of their AI journey.
With this specialisation, customers can be confident that Phoenix brings:
- Validated expertise in delivering secure, scalable and compliant Copilot deployments
- Deep understanding of how to tailor AI solutions to sector-specific needs, from public sector and education to charities and enterprise organisations
- Proven methodologies that ensure successful adoption, change management and long-term value
- A people-first approach that ensures staff feel confident, supported and capable when using Copilot in their daily work
“Achieving the Copilot Advanced Specialization is a significant milestone that highlights our commitment to supporting organisations as they adopt Copilot for Microsoft 365, Chat, and Studio. It reflects the strength of Phoenix in delivering measurable outcomes and helping customers unlock the true value of Copilot across their business. This achievement positions Phoenix strongly as we head into 2026, ready to help organisations unlock the full value of embedding Copilot into their workflows and processes.”
Lewis Thomson, AI Workforce Lead / Copilot MVP
What this means for your organisation
Whether you’re exploring Copilot for the first time or looking to extend your existing AI strategy, our accredited team can help you:
- Assess your readiness and identify the best opportunities for Copilot adoption
- Deploy Copilot securely and in line with Microsoft best practice
- Build custom Copilots using Copilot Studio to streamline workflows and automate repetitive tasks
- Drive successful adoption through training, workshops and ongoing support
- Boosting business value and ROI understanding
About the author
Phoenix Software
Phoenix enables digital transformation in the workplace, empowering UK public sector organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. By understanding its customers’ goals, Phoenix delivers outcome–focused IT solutions that make a difference to the lives of employees, service users, and communities.
Follow Phoenix Software on LinkedIn.