Phoenix Software recognised as the winner of the 2026 Microsoft Nonprofit Partner of the Year Award
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Phoenix Software
November 11th, 2026
Phoenix Software today announced it has won the 2026 Microsoft Nonprofit Partner of the Year Award. The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
The Microsoft Partner of the Year Awards celebrate partners delivering exceptional customer outcomes through Microsoft Cloud, AI, services, and devices. This year’s winners and finalists were selected from more than 4,500 nominations submitted worldwide across a diverse range of categories and geographies. Phoenix Software was recognised for providing outstanding solutions and services in the nonprofit sector.
The Nonprofit Partner of the Year Award recognises a partner that delivered innovative services or cloud solutions built on Microsoft technologies that help nonprofit organisations address mission challenges and achieve measurable impact. Partners needed to demonstrate how they used modern Microsoft capabilities – including AI and Copilot where applicable – to enable purpose-driven digital transformation for nonprofits.
Phoenix’s nonprofit-first operating model
As Microsoft’s largest public sector partner and custodians of the not-for-profit sector in the UK, Phoenix is committed to building something different: a nonprofit-first operating model, with deep sector expertise, repeatable delivery playbooks, and sustained partnership commitment, built over three decades of close partnership with Microsoft, serving our mutual customers. Phoenix is also a member of the NCVO and SCVO, the bodies that represent and support the UK voluntary, charity, and community sectors.
Phoenix cited numerous examples of its work with the nonprofit sector in its award submission:
Breaking down barriers through Copilot and AI for Scope
Scope supports 4.6 million disabled people annually. Phoenix deployed a comprehensive solution of M365 Copilot combined with AI automation tools for translation, document drafting, information retrieval, and reporting. Scope now records 26,560+ Copilot prompts monthly, representing thousands of hours freed from routine work. The organisation has also developed 640+ AI agents supporting workflows across every directorate.
Long-term managed security partnership for Shelter
Supporting homeless and vulnerable people, Shelter represents a different challenge: delivering security at scale with constrained resources.
Shelter has workehttps://england.shelter.org.uk/d with Phoenix for over 9 years. This partnership includes Phoenix’s 24/7 security monitoring and incident response service – Phoenix Protect. Shelter has used this service since its launch in 2021, with Phoenix’s in-house SOC providing round-the-clock threat monitoring and immediate incident response capabilities that they could never build in-house.
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Additional information
The 2026 Microsoft Partner of the Year Awards are announced ahead of Microsoft Ignite, which will be held in San Francisco from November 17-20. Additional details on the 2026 awards are available on the Microsoft Partner blog:
Congratulations to the 2026 Microsoft Partner of the Year Awards winners and finalists
The complete list of categories, winners and finalists can be found at:
Frequently asked questions
The award recognises a Microsoft partner that has delivered innovative services or cloud solutions, built on Microsoft technologies, that help nonprofit organisations address mission challenges and achieve measurable impact. Partners must show how they have used modern Microsoft capabilities, including AI and Copilot, to support digital transformation for nonprofits.
Phoenix Software won the 2026 Microsoft Nonprofit Partner of the Year Award. It was recognised for its outstanding solutions and services in the nonprofit sector, chosen from a global field of top Microsoft partners.
The 2026 winners and finalists were selected from more than 4,500 nominations submitted worldwide, across a wide range of categories and geographies.
Phoenix deployed Microsoft 365 Copilot alongside AI automation tools for translation, document drafting, information retrieval and reporting. Scope now records more than 26,560 Copilot prompts every month and has developed more than 640 AI agents across every directorate. Read the full Scope case study.
Phoenix Protect is Phoenix’s 24/7 security monitoring and incident response service, delivered by its in-house security operations centre (SOC). Shelter has used the service since it launched in 2021.
Yes. Phoenix has a nonprofit-first operating model built on deep sector expertise and over three decades of partnership with Microsoft. Phoenix is also a member of the NCVO and SCVO, which represent and support the UK’s voluntary, charity and community sectors.
About the author
Phoenix Software
Phoenix enables digital transformation in the workplace, empowering UK public sector organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. By understanding its customers’ goals, Phoenix delivers outcome–focused IT solutions that make a difference to the lives of employees, service users, and communities.