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Shaping the future of inclusive innovation: Phoenix at Sunderland’s TechHub

2 minute read

Phoenix Software

December 2nd, 2025

Shaping the future of inclusive innovation: Phoenix at Sunderland’s TechHub

2 minute read

Phoenix Software

December 2nd, 2025

Digital transformation isn’t just about technology, it’s about people. We believe that progress must be inclusive, ensuring every individual gets the most out of the innovations we’re making. Our work at Sunderland’s TechHub reflects this commitment, driving accessibility and collaboration alongside the region’s digital transformation.  

TechHub is a digital innovation space based in The Beam, Sunderland, created through a partnership between Phoenix, Microsoft, and Sunderland City Council. Its goal is to boost digital accessibility, support local schools, charities, and businesses, and help develop the next generation of tech talent. Aligned with Sunderland’s smart city vision, TechHub ensures that no one and nowhere is left behind in the region’s digital transformation. 

In a world where technology shapes every aspect of life, accessibility is essential. As thought leaders in digital transformation, we see inclusion as the foundation for sustainable progress. Our work at TechHub demonstrates what’s possible when organisations unite around a shared vision: a smarter, more connected region where no one is left behind. 

Turning vision into action

Supported by Microsoft, Phoenix has led the way in making artificial intelligence accessible to all. The region’s first Accessibility in AI event brought together voices from diverse sectors, we created a platform for dialogue, shared learning, and actionable strategies to ensure AI benefits everyone, not just a few.

Through a wide-reaching programme of support, we’ve delivered tangible results across Sunderland:

  • 14 outreach sessions designed to empower communities
  • 3,184 individuals supported with practical digital skills
  • 238 volunteering hours invested by our dedicated team

Driving momentum for digital inclusion 

With the upcoming Practical Steps to Digital Accessibility event at Sunderland City Hall, we’re continuing to build momentum. By working collaboratively with local partners, businesses, and public sector organisations, Phoenix is helping Sunderland lead the way in inclusive innovation. 

Ready to explore how inclusive technology can transform your organisation? 

Join us in shaping a future where innovation works for everyone. 

Get in touch
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About the author

Phoenix Software

Phoenix enables digital transformation in the workplace, empowering UK public sector organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. By understanding its customers’ goals, Phoenix delivers outcome–focused IT solutions that make a difference to the lives of employees, service users, and communities. 

Follow Phoenix Software on LinkedIn.