Skip to Main Content

Want to stay up-to-date with the latest IT news?

Subscribe to our mailing list to hear the latest news, events, free resources, and more for your industry.

Sign up now
Blog

The importance of AI strategy development

3 minute read

Phoenix Software

September 25th, 2025

The importance of AI strategy development

3 minute read

Phoenix Software

September 25th, 2025

While 79% of UK adults have used generative AI at work, many organisations are still approaching AI strategy development in an ad-hoc, experimental way. But the difference between successful AI use and failure is about having a comprehensive strategy that guides how, when, and why you implement AI across your organisation. 

Without a clear AI adoption strategy, organisations often find themselves caught in a cycle of pilot projects that never scale or unlock measurable value. This scattered approach doesn’t just waste resources but actively harms your organisation through security vulnerabilities and compliance issues. 

The reality is clear: while enthusiasm for AI is high across sectors, strategic planning remains underdeveloped. Recent research reveals that only 6% of organisations have a comprehensive AI strategy in place, with 60% having no strategy at all. 

Effective AI strategy development isn’t just buying AI tools  

So, what is an AI strategy? It isn’t about which chatbot to deploy or which automation platform to purchase, it’s a framework aligning AI initiatives with your goals while managing risks. 

Vision and alignment: your AI strategy must start with a clear vision that connects directly to organisational goals. No matter what your goals are, your AI initiatives should support these broader objectives  

Organisational readiness assessment: before implementing any AI solution, you need to understand your current capabilities and understand the steps you need to take to ensure your AI tools are successful and secure 

Governance and risk management: AI governance frameworks ensure technology is used ethically, transparently, and in compliance with relevant regulations. This is particularly crucial when dealing with sensitive data or making decisions that affect people’s lives 

Partnership strategy: few organisations will build AI capabilities entirely in-house. Your strategy should identify the right mix of technology platforms, implementation partners, and ongoing support relationships needed to achieve your goals 

Measurement and optimisation: without clear metrics, you can’t improve. Your AI strategy must include methods for measuring impact, tracking progress, and continuously optimising your approach based on real-world results 

The risk of strategic delays

While developing a comprehensive AI adoption strategy takes time and resources, the cost of delay is often higher than the cost of action. The data shows that despite 60% of organisations expressing interest in exploring AI, only 47% currently use AI in day-to-day operations, with many citing challenges around resources and skills as primary barriers.

  • Organisations without strategic direction face several risks:
  • Security vulnerabilities from unmanaged tool adoption
  • Compliance issues when AI use isn’t properly governed
  • Wasted investment on tools that don’t integrate or scale
  • Employee resistance when change isn’t properly managed
  • Competitive disadvantage as strategic competitors pull ahead

How to create an AI strategy

Right now, many organisations are rushing into AI adoption. You need to ensure you’re balancing urgency with responsibility. You can build momentum through small-scale pilots and proof-of-concept projects while simultaneously developing your broader strategic framework.

This approach allows you to start demonstrating value quickly while ensuring longer-term initiatives are built on solid foundations. It also helps build internal confidence and capability, making larger investments more likely to succeed.

AI readiness assessment

Phoenix’s AI Readiness Assessment is your first step to confidently navigating the AI landscape. The assessment helps you:

  • Understand your current AI maturity: from strategy and governance to skills and infrastructure
  • Define practical next steps: with tailored recommendations to help you move from interest to impact
  • Identify capability gaps: including policy development, ethical safeguards, and data readiness

Whether you’re just starting to explore AI or looking to build responsible, strategic use across your organisation, our AI Readiness Assessment provides the clarity and direction you need.

Find out more
Image of a smiling IT support professional talking on a headset
Phoenix Logo

About the author

Phoenix Software

Phoenix enables digital transformation in the workplace, empowering UK public sector organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. By understanding its customers’ goals, Phoenix delivers outcome–focused IT solutions that make a difference to the lives of employees, service users, and communities. 

Follow Phoenix Software on LinkedIn.