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We’ve strengthened our partnership with ServiceNow

3 minute read

Darren Moore

February 19th, 2026

We’ve strengthened our partnership with ServiceNow

3 minute read

Darren Moore

February 19th, 2026

We’re pleased to announce that Phoenix Software has been awarded ServiceNow Specialist Reseller Partner status, achieved in under 12 months from the start of our ServiceNow partnership journey.

This milestone reflects the depth of expertise, trust and delivery excellence our team brings to every engagement, helping organisations realise measurable value from the ServiceNow platform.

 

Achieving Specialist Reseller status demonstrates:

  • Strong recognition from ServiceNow of our technical capability and service quality
  • Closer alignment with the ServiceNow partner ecosystem
  • Enhanced capacity to support complex, high-value transformation programmes
  • The consistent dedication and expertise of our people

 

“I’m incredibly proud that Phoenix has achieved ServiceNow Specialist Partner status, a significant step up from our previous Registered accreditation. This milestone reflects our continued investment in the ServiceNow ecosystem and reinforces the platform’s growing importance across the Public Sector.”

As organisations face increasing operational, financial, and citizen service challenges, ServiceNow continues to be recognised as a key strategic technology partner. Our new accreditation demonstrates not only our commitment to excellence, but also the trust Public Sector bodies place in Phoenix and ServiceNow to help them meet their evolving needs.”

Darren Moore, Head of ServiceNow, Phoenix Software

Thank you to our team for the commitment and professionalism that made this possible, and to our customers for their continued trust.

We’re proud of this achievement and focused on what comes next. More innovation. Greater impact. Increased value for the public sector organisations we support.

Ready to accelerate your ServiceNow strategy?

If you’d like to understand what this enhanced accreditation means for your organisation or explore how we can support your ServiceNow strategy, book a call with our specialists now.

Chat to our ServiceNow specialists 👉
Image of a smiling IT support professional talking on a headset

About the author

Darren Moor, Head of ServiceNow.

Darren’s extensive experience in IT asset management and software asset management has been instrumental in guiding clients through digital transformation initiatives. Darren’s leadership has been pivotal in establishing Phoenix’s strategic partnership with ServiceNow, enabling the delivery of innovative IT solutions that enhance productivity and optimise service delivery for customers.

Connect with Darren on LinkedIn.