Once Copilot is live, the real challenge begins, how do you turn access into impact?
Join us as we focus on maximising the return on your Copilot investment in 2026. It’s designed for organisations that want to move beyond initial enablement and drive meaningful, organisation-wide value.
We’ll explore how high-performing Copilot customers drive adoption at scale, the change management approaches that accelerate uptake, and the use cases that consistently deliver the fastest and most sustainable ROI across different teams and roles.
This session is ideal for organisations that:
- Already have Copilot in place
- Are seeing uneven or low usage
- Want to justify ongoing investment
- Need a clear adoption and value framework
By the end of the session, you’ll know:
- How to design and execute a Copilot adoption framework
Learn the structures, roles and approaches used by organisations that see sustained usage and impact. - How to measure and increase usage across departments
Understand what “good” adoption looks like, how to track it, and how to intervene when usage stalls. - The use cases that deliver short- and long-term ROI
Identify where Copilot delivers quick wins and where it drives strategic value over time. - How to optimise licences as your needs evolve
Ensure you’re aligning licences to real usage, not assumptions. - When and how to activate a funded Proof of Concept
Learn how to use funded PoCs to unlock new use cases and prove value before wider rollout.
- IT and digital transformation leaders
- AI and Copilot owners
- Change and adoption leads
- Business leaders responsible for ROI
Your session presenters
Lewis Thomson
AI Workforce Lead, Phoenix
Lucas Cuvier
AI Workforce Specialist, Phoenix
Thomas Pyle
AI Workforce Specialist, Phoenix

