Housing organisations manage vast volumes of sensitive information – from tenant records and arrears data to repairs history, ASB casework, and property asset information. With increasing regulatory scrutiny, rising cyber threats, and a heightened focus on data quality in operational services, the sector is under pressure to modernise its approach to data governance.
Common challenges across the housing sector include:
- Fragmented systems across housing, repairs, finance, and customer services
- Poor visibility of data flows and ownership
- Difficulty securing sensitive information (PII, tenancy data, support needs, vulnerabilities)
- Complex compliance requirements, including GDPR, RSH expectations, and audit trails
- Limited resources for manual data governance
Microsoft Purview enables housing associations and ALMOs to take a proactive, modern approach to governing and protecting tenant and organisational data.
Join Phoenix and Audacia to explore how Purview can:
- Support organisational readiness for data-driven compliance and regulatory expectations
- Automate classification to protect tenant data and reduce risk
- Improve cross-team data access and visibility without compromising security
- Strengthen evidence for internal audits and board reporting
- Provide a pathway to modernising data governance even with legacy systems
- Show real-world use cases tailored to the housing sector
Purview helps housing providers:
- Create a single, searchable data catalogue to support joined-up service delivery
- Map data lineage to track data flows across legacy and modern systems
- Automatically identify and classify sensitive data, including tenant vulnerabilities, PII, and payment info
- Control and monitor access to reduce organisational risk and increase resident trust
- Improve data quality, supporting accurate reporting for boards, regulators, and stakeholders
- Strengthen security and compliance with advanced audit, alerting, and investigation capabilities
Who should watch?
This on-demand webinar is essential for housing directors, data protection officers, IT managers, compliance teams, and anyone responsible for tenant data governance and regulatory compliance.
Your speakers
Craig Reeder
Charities & Housing Business Development Manager, Phoenix
Bradley Brennen
Data and AI Executive, Phoenix
Steph Ireland
Microsoft Security Solutions Lead, Phoenix
Richard Brown
Technical Director, Audacia

