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NHS cyber security and patient data protection

Helping healthcare organisations protect patient data, secure critical systems, and build resilient cyber security foundations; so your teams can focus on delivering care, not managing risk.

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Healthcare is one of the most targeted sectors for cyber-attacks in the UK. Patient records contain sensitive personal, financial, and clinical information, making them more valuable to threat actors than standard corporate data.

The consequences of a successful attack extend beyond data loss. Ransomware incidents have forced hospitals to divert emergency patients, cancel elective procedures, and revert to paper-based processes. The 2024 Synnovis ransomware attack disrupted blood transfusion services across London NHS Trusts, demonstrating just how quickly a single incident can compromise patient safety.

Common threats facing healthcare organisations include:

  • Ransomware targeting clinical systems and EPR platforms
  • Phishing and social engineering attacks on clinical and administrative staff
  • Supply chain vulnerabilities through third-party systems and connected medical devices
  • Credential-based attacks exploiting weak or shared access controls
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DSPT compliance and healthcare data protection standards (H3)

Compliance is a foundation, not a ceiling. For NHS and wider healthcare organisations, the NHS Data Security and Protection Toolkit (DSPT) sets mandatory annual requirements for data security governance. Meeting the Toolkit demonstrates to patients, commissioners, and partners that you take healthcare data protection seriously.

But achieving and maintaining DSPT compliance is challenging, particularly for organisations managing legacy systems and limited cyber resource. Phoenix helps healthcare organisations navigate the DSPT requirements with clarity.

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Beyond the DSPT, we support alignment with:

The NCSC Cyber Assessment Framework (CAF), aligned to the NHS cyber security strategy target of full cyber resilience by 2030

UK GDPR and the Data Protection Act 2018

ISO 27001:2022 for information security management

NIST Cybersecurity Framework for risk-based security governance

Our DSPT View solution, powered by Microsoft Defender for Endpoint and Power BI, provides real-time visibility of your security posture, with evidence mapped directly to DSPT assertions to support your annual submission. 

Protecting healthcare staff and digital workflows

People remain the most targeted entry point for cyber attacks. In healthcare, where clinical staff are under constant time pressure and regularly receive urgent communications, phishing and social engineering attacks are particularly effective. A single compromised credential can provide threat actors with access to critical infrastructure.

Reducing this risk requires a combination of technical controls and a workforce that understands what to look for. Security awareness training tailored to clinical and administrative roles makes a measurable difference, particularly when it reflects the real pressures staff are working under.

Enabling secure collaboration through tools like Microsoft 365 also means healthcare organisations can benefit from the productivity gains of modern digital working, with confidence that appropriate controls are in place.

Healthcare is one of the most targeted sectors for cyber-attacks in the UK. Patient records contain sensitive personal, financial, and clinical information, making them more valuable to threat actors than standard corporate data.

The consequences of a successful attack extend beyond data loss. Ransomware incidents have forced hospitals to divert emergency patients, cancel elective procedures, and revert to paper-based processes. The 2024 Synnovis ransomware attack disrupted blood transfusion services across London NHS Trusts, demonstrating just how quickly a single incident can compromise patient safety.

Common threats facing healthcare organisations include:

  • Ransomware targeting clinical systems and EPR platforms
  • Phishing and social engineering attacks on clinical and administrative staff
  • Supply chain vulnerabilities through third-party systems and connected medical devices
  • Credential-based attacks exploiting weak or shared access controls
health professional sat at laptop

Cyber resilience and incident response

Even with strong preventative controls in place, no organisation can eliminate cyber risk entirely. Cyber resilience is about your capacity to detect threats quickly, respond effectively, and recover without prolonged disruption to patient services.

Healthcare organisations need tested, rehearsed incident response plans, not just documented ones. When an attack occurs, speed matters. The difference between a contained incident and a major service disruption often comes down to how quickly your team can identify the threat, isolate affected systems, and begin recovery.

Image of a group of doctors in a meeting talking about information on a tablet

Phoenix supports healthcare organisations to build genuine cyber resilience through:

Incident response planning and tabletop exercises

Backup and disaster recovery solutions designed for clinical environments

24/ 7 managed threat detection through our Phoenix Protect Active Response service

Post-incident review and continuous security improvement

Phoenix NHS cyber security services

Our team of security consultants combines deep sector knowledge with technical capability across Microsoft Security, Azure, and a broad portfolio of security tooling.

Our services for healthcare organisations include:

  • Security assessments and DSPT gap analysis
  • Information security strategy development, aligned to NHS cyber frameworks
  • Identity and access management implementation
  • Zero Trust architecture design and deployment
  • Microsoft Sentinel-powered threat detection and response
  • Phoenix Protect — our managed SOC service with 24/ 7 monitoring and analyst support
  • Cyber security awareness training for clinical and administrative teams
  • Backup-as-a-Service and Disaster Recovery-as-a-Service
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Why Phoenix?

Deep healthcare sector expertise

Years of experience working with NHS Trusts, ICBs, and wider healthcare organisations. We understand clinical systems, operational pressures, and sector-specific compliance requirements.

Microsoft Security specialists

As a leading Microsoft partner, we deliver the full Microsoft Security stack – Sentinel, Defender, Entra ID, and Azure security services – tailored to healthcare environments.

Managed SOC capability

Phoenix Protect provides 24/ 7 threat detection, expert analyst response, and continuous monitoring, without the overhead of building an in-house security operations centre.

DSPT and compliance support

Specialist guidance and tooling to help you meet NHS DSPT compliance, CAF alignment, and broader data protection obligations.

End-to-end security partnership

From strategy and design through to implementation, managed services, and ongoing optimisation, Phoenix supports the full security lifecycle, not just point-in-time projects.

UK-based, on-framework

UK-based specialists, procurable through NHS-relevant frameworks. We make it straightforward for healthcare organisations to access the right expertise, compliantly and efficiently.

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Speak to a healthcare cyber security specialist

Arrange a free consultation with one of our healthcare cyber security experts. We’ll help you understand your current security posture and identify the right next steps for your organisation.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.